Yasenia Mayen

1. Processing transactions: Handling customer payments, operating a cash register, and managing transactions. ⁠

2. Customer Service: Providing excellent customer service, answering questions, and resolving issues.

⁠3. Handling Cash and Credit Transactions: Managing cash, credit card transactions, and mobile payments.

4. ⁠Maintaining Store Appearance: Keeping the checkout area clean and organized.

5. ⁠Stocking and Replenishing: Restocking shelves, rotating products, and facing merchandise.

6.⁠ ⁠Team Collaboration: Working with colleagues to achieve sales goals, manage inventory, and maintain store cleanliness.

7.⁠ ⁠Handling Customer Complaints: Resolving customer issues professionally and efficiently.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

• Mopped and vacuumed floors to remove residue and restore finished appearance.
• Used time management and efficient cleaning methods to meet deadlines.
• Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
• Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
• Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
• Visually inspected area for overlooked aspects.
• Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
• Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.

• Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
• Translated documents from Language to Language.
• Reviewed final work to spot and correct errors in punctuation, grammar and translation.
• Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
• Researched cultural etiquette and specific use of slang words.
• Boosted understanding and cultural relevance, tailoring translations to specific target audiences.
• Enhanced customer support by translating help guides and online support resources.
• Assisted foreign language-speaking clients with inquiries.