Damon Kelley
Racine,WI
Summary
Customer-focused professional with experience in food preparation and cash handling at Smarty's Sweets and Treats. Demonstrated expertise in maintaining cleanliness and organization while delivering exceptional service. Proven ability to train new staff and collaborate effectively in high-pressure environments. Committed to enhancing patron experiences through attentive service and strong work ethic.
Overview
1
1
year of professional experience
Work History
Concessions Worker
Smartie's Sweets and Treats
05.2025 - Current
- Ensured accurate transactions by efficiently operating point-of-sale systems.
- Served snacks and beverages promptly, enhancing customer satisfaction.
- Maintained concession stand cleanliness, adhering to health compliance standards.
- Tracked inventory and restocked supplies to prevent shortages.
- Resolved customer inquiries effectively, delivering excellent service consistently.
- Trained new staff on best practices for operational procedures and customer engagement.
- Trained 4 new employees and volunteers to operate cash register and properly prepare food.
Grocery Bagger
Union Grove Piggly Wiggly
10.2024 - 12.2025
- Enhanced customer satisfaction by efficiently processing grocery orders.
- Guided customers in product location, improving overall shopping experiences.
- Maintained organized work area to promote safety and cleanliness standards.
- Streamlined checkout processes through effective team collaboration during busy periods.
- Adapted swiftly to evolving tasks and priorities in a fast-paced environment.
- Trained new staff on customer service techniques and proper bagging methods.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
Education
High School Diploma -
Union Grove Highschool
Union Grove, WI06.2025
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Stress tolerance
- Food preparation
- Basic math
- Engaging personality
Accomplishments
- Promoted to Crew Shift Leader after less than four months of employment.
Timeline
Concessions Worker
Smartie's Sweets and Treats
05.2025 - Current
Grocery Bagger
Union Grove Piggly Wiggly
10.2024 - 12.2025
High School Diploma -
Union Grove Highschool