Yash Sharma
St Petersburg,Florida
Summary
Goal oriented and well-disciplined. Able to offer best effort in task handling and good understanding skills. Prefers to get tasks done on time. Well experienced individual providing face to face and virtual assistance. Developed key skills in fast-paced customer service environment, adept at managing diverse tasks and ensuring high levels of customer satisfaction. Focused on transitioning into new field where these abilities can be fully utilized to enhance team performance and customer experiences. Looking to leverage strong interpersonal and problem-solving skills in new and dynamic setting.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Chick-fil-A
09.2023 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
Education
Associate of Arts - Cyber Security
Saint Petersburg College
Saintpetersburg, FL05-2025
High School Diploma -
Northeast High School
Saint Petersburg, FL05.2023
Skills
- Meticulous
- Cooperative skills
- Computer skills
- Diligent
- Document writing
- Salesmanship
- Cleanliness
- Team collaboration
- Greeting guests
- Money handling
Skillsabilities
- Meticulous, Able to pay attention to minor details since they can be helpful or necessary. Able to research meticulously.
- Cooperative skills, Able to handle assigned tasks well and finish them with perfection. Able to provide good assistance online and face to face.
- Computer skills, Able to work with basic computer skills to some extent, and willing to learn more. Able to provide good document writing and editing skills.
- Diligent, Able to provide best effort for my work. Able to provide good attention for my tasks.
Additional Information
N/a
Awardsaccomplishments
Certificate of Honor Roll, 2018-2019
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Coding and Programming
- Artificial Intelligence (AI) and Machine Learning
- Developing software, websites, and apps in various programming languages
Timeline
FOH Team Member
Chick-fil-A
09.2023 - Current
Associate of Arts - Cyber Security
Saint Petersburg College
High School Diploma -
Northeast High School
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