Yasha Dawkins
Blythewood
Summary
Dynamic Program Analyst with extensive experience at Wm. Jennings Bryan Dorn VA Medical Center, skilled in data analysis and proficient in electronic health records. Adept at training stakeholders and enhancing clinic utilization, I excel in problem-solving and communication, ensuring accurate financial reporting and compliance with healthcare standards.
Overview
21
21
years of professional experience
Work History
Program Analyst (Managerial Cost Accounting)
Wm. Jennings Bryan Dorn VA Medical Center
Columbia
08.2021 - Current
- Maintains spreadsheets and databases used to track labor mapping and clinic utilization, conduct audits, and generate reports.
- Executes tasks within the Managerial Cost Accounting (MCA) subsystems.VA Conversion (VCNV), Account Level Budgeter (ALB), Department Cost Manager (DCM), Clinical Cost Manager (CCM), Daily Cost Resource Profiler (DCR) and monthly processing steps for each of these subsystems.
- Analyzes clinical encounters (workload) and validates clinical source data with MCA data.
- Keep in touch with the status and progress of work and make day-to-day adjustments in accordance with established priorities.
- Communicate with program officials, managers, and administrative staff to gather or clarify information regarding departments, production units, labor, equipment, etc. for analysis.
- Follow instructions, meet deadlines, and work independently to complete tasks.
- Use of CPT codes when processing and researching Ambulatory Surgery Codes, Inpatient Surgery Codes, and Dental procedures.
- Experience with Healthcare Common Procedure Coding System and understanding ICD-10-Cm codes when researching patient encounters and conducting procedure-related research for audits.
- Responsible for training and providing support to stakeholders and managers in multiple service lines.
Financial Administrative Specialist
Wm. Jennings Bryan Dorn VA Medical Center
Columbia
08.2021 - Current
- Functioned as the Contracting Officer Representative (COR) and submitted all invoices, documents, and contract packages promptly and accurately.
- Prepared audit reports in a timely and accurate manner.
- Maintained, reviewed, and ensured all employee travel requests are complete and accurate per the VHA Financial Policies and Procedures.
- Managed timecard processing to ensure accuracy and timeliness.
- Collaborated with other services to secure timely and accurate documentation for employee reimbursements.
- Acted as the Service Records Liaison and maintained all records for Finance according to the Federal Records Management guidelines.
- Prepared, edited, and archived all official correspondence requiring signature or approval.
- Ensured the security of sensitive information by maintaining confidentiality of assigned access codes and abiding by confidentiality standards in accordance with the Privacy Act and medical center policy.
- Resolved customer service complaints and concerns promptly, enhancing overall satisfaction.
Registered Respiratory Therapist
Wm. Jennings Bryan Dorn VA Medical Center
Columbia
12.2017 - 08.2020
- Treated patients with chronic and acute health problems (Myocardial Infarction, arrhythmias, Chronic Obstructive Pulmonary Disease, pneumonia, respiratory failure).
- Administered physician prescribed treatments including mechanical ventilation and hand-held nebulizer therapy.
- Exhibited professional conduct by adhering to VHA and Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) guidelines, ensuring compliance and quality care.
- Utilized comprehensive knowledge of Vista/Computerized Patient Record System (CPRS) to accurately chart and research patient information for informed clinical decision-making.
- Facilitated effective communication with veterans, family members, administration, and providers to enhance patient care coordination and support.
- Provided training for new staff and taught job techniques, conducted on-the-job training, and evaluated performance.
- Met with clinical staff and administrative managers to provide clinical education.
- Adapted to changing priorities, accomplished goals, and resolved problems to ensure patient services are met.
Registered Respiratory Therapist
Lexington Medical Center
West Columbia
11.2012 - 07.2018
- Setup/operated devices such as mechanical ventilators and nebulized breathing treatments.
- Treated patients with chronic and acute health problems (Myocardial Infarction, arrhythmias, Chronic Obstructive Pulmonary Disease, pneumonia, respiratory failure).
- Ensured accurate documentation/charting in the electronic medical record system (EPIC) for patient assessment after each respiratory procedure or change in patient’s status.
- Determined treatment therapy such as method, duration of therapy, medication/dosages compatible with physicians’ orders.
- Inspected, cleaned, tested, and maintained respiratory therapy equipment to ensure equipment is functioning efficiently.
- Educated patients and family members about disease processes and disease management techniques, such as breathing exercises, use of medication, and respiratory equipment.
Registered Respiratory Therapist
Providence Hospital
Columbia
12.2008 - 09.2016
- Administered respiratory care and life support to patients with pulmonary issues in critical care units (Intensive Care Unit, Emergency Room, and Cardiovascular Recovery).
- Maintained detailed documentation of patient information (vitals, codes, taking verbal orders, change in patient condition) in Meditech (Electronic Health Record).
- Attended meetings and doctor care rounds to be liaison with medical staff coordinators/advocate for proper patient care plans.
- Provided direct supervision, technical and administrative guidance by overseeing 4-5 therapists a shift as charge therapist to assign workload, scheduling, and equipment inventory.
- Used sound judgment and reason in the absence of direct supervision (RT Manager/RT Director) to resolve minor employee complaints.
- Collected and analyzed statistical data to prepare reports to provide administrative support needed by the department and to influence adjustments necessary to assure appropriate resources needed.
- Assigned projects to develop/control respiratory orientation presentation/packet and improve documentation with Meditech charting system.
- Developed and administered training program/orientation booklet for the respiratory department.
Clinical Instructor (Respiratory) Part-time
Midlands Technical College
West Columbia
02.2015 - 04.2016
- Observed Respiratory Therapy students demonstrate a thorough and accurate knowledge (medical terminology, medication, medication dosage, etc.) in this field or discipline.
- Instructed students while treating patients in the clinical/hospital setting giving breathing treatments, drawing arterial blood gases, treating ventilator/bipap patients, and evaluating competency check offs.
- Developed measurement methods to provide a valid assessment of HR programs and initiatives.
- Implemented improvement plans to meet goals and objectives.
- Used appropriate teaching and learning strategies to communicate effective and quality patient care skills to students.
- Applied basic analytical and evaluative methods to guide the implementation of patient care and development of best practice.
- Evaluated student performance measures and maintained accurate records of student progress through the Daily Logs.
Insurance Coordinator
Open MRI and Imaging of Athens
Athens
01.2006 - 08.2006
- Ensured any coverage restrictions were documented and addressed to avoid payment problems.
- Secured referrals and authorizations from primary care offices and insurance companies to facilitate patient care and streamline processes.
- Implemented business protocol to ensure the accuracy of billing denials and prevention against fraud and/or abuse to optimize the medical center's authorized reimbursement for utilization of resources provided.
- Coordinated administrative duties in healthcare facility, enhancing scheduling, billing, collections, clinic management, insurance capture, and workflow efficiency.
- Trained employees on scheduling access and collaborated with medical office staff to provide ongoing operational support.
- Confirmed the accuracy and completeness of clinical information used for measuring and reporting physician outcomes.
- Demonstrated strong attention to detail and ability to multitask within the fast-paced, high-pressure work environment.
Medical Records
Palmetto Imaging
Columbia
05.2005 - 01.2006
- Maintained medical records and organized imaging films/CD for a diagnostic imaging facility, ensuring accessibility and compliance.
- Informed management and clinical staff on updates in electronic systems for collecting, processing, protecting, and storing health information, enhancing operational efficiency.
- Educated clinical staff and administrative managers on correcting documentation errors based on clinic requirements.
- Interpreted, implemented, and applied knowledge of privacy and confidentiality requirements affecting individual patient/protected health information.
- Advised and oversaw health information issues, interpreting and adapting management and medical record challenges for staff, management, and the public.
- Demonstrated understanding of anatomy, pathophysiology, and medical terminology in clinical settings.
- Worked independently to accomplish a variety of responsibilities including setting priorities, organizing, and adjusting workflows, and utilizing problem-solving techniques in the accomplishment of work.
Education
MBA. - Business Administration
Kaplan University
Davenport, IA, US07-2013
AAS. - Respiratory Care
Greenville Technical College
Greenville, SC, US11-2009
BS. - Business Administration with Concentration in Healthcare Management
Lander University
Greenwood, SC, US05-2005
Skills
- Knowledge of CPT/ICD-10/HCPCS Level II
- Cost analysis
- Data analysis
- Electronic health records software
- Electronic health records
- Microsoft Office proficiency
- Problem solving
Licenses Credentials
- Registered Respiratory Therapist, RCP.4721.RCP
- AAPC Credentials, 01772805- CPC
Timeline
Program Analyst (Managerial Cost Accounting)
Wm. Jennings Bryan Dorn VA Medical Center
08.2021 - Current
Financial Administrative Specialist
Wm. Jennings Bryan Dorn VA Medical Center
08.2021 - Current
Registered Respiratory Therapist
Wm. Jennings Bryan Dorn VA Medical Center
12.2017 - 08.2020
Clinical Instructor (Respiratory) Part-time
Midlands Technical College
02.2015 - 04.2016
Registered Respiratory Therapist
Lexington Medical Center
11.2012 - 07.2018
Registered Respiratory Therapist
Providence Hospital
12.2008 - 09.2016
Insurance Coordinator
Open MRI and Imaging of Athens
01.2006 - 08.2006
Medical Records
Palmetto Imaging
05.2005 - 01.2006
MBA. - Business Administration
Kaplan University
AAS. - Respiratory Care
Greenville Technical College
BS. - Business Administration with Concentration in Healthcare Management
Lander University