Summary
Overview
Work History
Education
Skills
Certification
Workauthorization
Timeline
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Yashaswini Nanjundaswamy

Andover,MA

Summary

Versatile and results-oriented professional with a proven track record at UMass Lowell, adept in requirement gathering and change management. Excelled in enhancing application processing efficiency and collaboration, leveraging skills in Salesforce and effective communication. Demonstrated expertise in technical and analytical problem-solving across diverse educational and technological environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Professional

UMass Lowell
Lowell, MA
07.2023 - Current

Working in Graduation Admissions,

  • Involved in processing applications in accordance with the program requirements (Engineering/Buisness/FineArts/Education/Health Science/Science), tracking of application documents (transcripts, test scores, recommendation letters, etc.) and monitor the completeness of applications, following up with applicants for missing information.
  • Processing Bachelor's to Master's application to the 4+1 program.
  • Assisting accepted students with admissions process like accepting admission offer, paying enrollment deposits, matriculating, deferring admission for future term and withdrawal from the program
  • Attending the calls received through Five9 and assisting applicants with their queries (admissions process, deadlines, program requirements, matriculate, readmit).
  • Responding to the applicant's/faculty/graduate advisor emails received via Salesforce.
  • Completing all the tasks assigned by the Supervisor on a day-to-day basis.
  • Raising monday.com ticket when there is any issue with the applications.

Instructional Assistant

Andover Public Schools
Andover, Massachusetts
08.2021 - 12.2022
  • ASSIST PUPILS IN SECURING APPROPRIATE LESSONS, SKILL SHEETS AND PROCEDURES
  • ASSIST TEACHERS WITH CLERICAL TASKS SUCH AS CORRECTING TESTS, RECORDING RESULTS, XEROXING AND MAINTENANCE OF STUDENT RECORDS
  • UNDER THE TEACHER'S DIRECTION, TEACH INDIVIDUAL OR SMALL GROUP LESSONS USING TEACHER PREPARED MATERIALS
  • HELP STUDENTS LEARN HOW TO ASSESS AND RECORD THEIR WORK
  • ENFORCE SCHOOL RULES AND REGULATIONS AND HANDLE DISCIPLINARY PROBLEMS FAIRLY AND FIRMLY REPORTING SERIOUS INFRACTIONS TO CLASSROOM TEACHER AND /OR BUILDING ADMINISTRATION

Relocation, Maternity Break, Self Study, Volunteering Work

12.2008 - 05.2021
  • Relocated
  • Volunteering in Elementary schools
  • Self-study on Automation/Manual testing and Business Analysis

System Analyst

Tata Consultancy Services
Bangalore, Karnataka
02.2004 - 10.2007

During my time working with TATA CONSULTANCY SERVICES, I had the opportunity to work with Ford Motors, Melbourne Australia, Ameriprise Inc, Minneapolis, MN and AVIVA, Norwich UK based clients.

  • Extensively involved in Requirement gathering, Impact Analysis, high/low level designing.
  • Programming, Debugging & problem-solving old bugs &fixes for the legacy account payable systems
  • Extensive experience in requirement gathering & testing - built & executed UAT cases.
  • Successfully collaborated with client teams from various departments at Ford Motors, Ameriprise Inc and AVIVA.

Programmer/Developer

Pegasus System and Controls Pvt. Lt
Bangalore
01.2003 - 06.2003
  • This was an In-house project and was involved in building a security system, which included programming the chip (microcontroller 8086), designing the hardware (board designing), using sensors, testing and implementation.

Education

Some College (No Degree) - Data Analytics

Masterschool
09-2023

BACHELOR OF ENGINEERING - INSTRUMENTATION TECHNOLOGY

SRI JAYACHAMARAJENDRA COLLEGE OF ENGINEERING
KARNATAKA, INDIA
01.2002

Skills

  • SIS (Student Information System)
  • Perceptive Content
  • Liaison Outcomes
  • Salesforce
  • Five9
  • Requirement gathering
  • Requirement Analysis
  • Change Management
  • Technical Documentation
  • Quality Management
  • COBOL
  • WFL
  • DMSII
  • JCL
  • DB2-SQL
  • FOCUS
  • SAS
  • SQL
  • PYTHON
  • MS-Excel
  • MS-Office
  • MS-PowerPoint

Certification

  • Programming for Everybody (Getting Started with Python) - Coursera
  • Introduction to Structured Query Language (SQL)

Workauthorization

Green Card

Timeline

Professional

UMass Lowell
07.2023 - Current

Instructional Assistant

Andover Public Schools
08.2021 - 12.2022

Relocation, Maternity Break, Self Study, Volunteering Work

12.2008 - 05.2021

System Analyst

Tata Consultancy Services
02.2004 - 10.2007

Programmer/Developer

Pegasus System and Controls Pvt. Lt
01.2003 - 06.2003
  • Programming for Everybody (Getting Started with Python) - Coursera
  • Introduction to Structured Query Language (SQL)

Some College (No Degree) - Data Analytics

Masterschool

BACHELOR OF ENGINEERING - INSTRUMENTATION TECHNOLOGY

SRI JAYACHAMARAJENDRA COLLEGE OF ENGINEERING
Yashaswini Nanjundaswamy