Yashika Oglesby
Spring,Texas
Summary
Dynamic and resourceful home leader with expertise in managing household operations, family logistics, and day-to-day responsibilities. Skilled at balancing multiple priorities, fostering communication, and providing emotional and educational support to family members. Proven ability to solve problems, manage time and finances effectively, and create a positive, organized, and nurturing environment for growth and development.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Home Engineer
Home
2009.10 - Current
- Invested in running my household and caring for my 3 children
- Overseeing and managing the household tasks
- Arrange for home repairs, manage house staff, and coordinate service and repair calls
- Prepared and served meals, transportation, scheduling of Dr
- Appointments
Uber Partner
Uber
2015.12 - 2017.02
- Picked up passenger, transporting clients between places keeping my vehicle in good condition
- Transported Uber riders who placed order through Uber App
Solutions Consultant
Shell Oil and Gas
2006.06 - 2008.05
- Handled 45-50 calls daily from inception to final resolution demonstrating excellent verbal skills
- Input Inquires into Siebel database
- Applied professional job knowledge to evaluate customer concerns
Quality Analyst
Convergys
1998.04 - 2002.06
- Efficiently problem solved Internet, Email and browsing issues using agreed upon procedures
- Performed over 1000 audited phone calls for SBC/Yahoo Dial Technical Support
- Manages a team of 15 agents on performance, attendance, concerns, complaints and praise
Education
Community Healthcare Worker Certification
Houston Community College
Houston, TX2020-05
05.
Skills
- Critical thinking
- Pragmatic
- Diligent
- Hands on
- Dependable
- Time management
- Multitasking and organization
- Effective communication skills
Certification
Community Healthcare Worker Certification and License
Languages
English
Full Professional
Timeline
Uber Partner
Uber
2015.12 - 2017.02
Home Engineer
Home
2009.10 - Current
Solutions Consultant
Shell Oil and Gas
2006.06 - 2008.05
Quality Analyst
Convergys
1998.04 - 2002.06
Community Healthcare Worker Certification
Houston Community College