Yashika Oglesby
Spring,Texas
Summary
Dynamic and resourceful home leader with expertise in managing household operations, family logistics, and day-to-day responsibilities. Skilled at balancing multiple priorities, fostering communication, and providing emotional and educational support to family members. Proven ability to solve problems, manage time and finances effectively, and create a positive, organized, and nurturing environment for growth and development.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Home Engineer
Home
10.2009 - Current
- Invested in running my household and caring for my 3 children
- Overseeing and managing the household tasks
- Arrange for home repairs, manage house staff, and coordinate service and repair calls
- Prepared and served meals, transportation, scheduling of Dr
- Appointments
Uber Partner
Uber
12.2015 - 02.2017
- Picked up passenger, transporting clients between places keeping my vehicle in good condition
- Transported Uber riders who placed order through Uber App
Solutions Consultant
Shell Oil and Gas
06.2006 - 05.2008
- Handled 45-50 calls daily from inception to final resolution demonstrating excellent verbal skills
- Input Inquires into Siebel database
- Applied professional job knowledge to evaluate customer concerns
Quality Analyst
Convergys
04.1998 - 06.2002
- Efficiently problem solved Internet, Email and browsing issues using agreed upon procedures
- Performed over 1000 audited phone calls for SBC/Yahoo Dial Technical Support
- Manages a team of 15 agents on performance, attendance, concerns, complaints and praise
Education
Community Healthcare Worker Certification
Houston Community College
Houston, TX05-2020
05.
Skills
- Critical thinking
- Pragmatic
- Diligent
- Hands on
- Dependable
- Time management
- Multitasking and organization
- Effective communication skills
Certification
Community Healthcare Worker Certification and License
Languages
English
Full Professional
Timeline
Uber Partner
Uber
12.2015 - 02.2017
Home Engineer
Home
10.2009 - Current
Solutions Consultant
Shell Oil and Gas
06.2006 - 05.2008
Quality Analyst
Convergys
04.1998 - 06.2002
Community Healthcare Worker Certification
Houston Community College
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