Colleen Laurendeau
Rockford,Mi
Summary
Hardworking and positive job seeker with strong organizational skills eager to secure a full time position. I'm a detail-oriented team player with the ability to multi task with accuracy.
Overview
18
18
years of professional experience
Work History
Home Engineer
2016.07 - Current
- Improved family function through my attention to detail, ability to multi task, and manage people.
- Optimized family time through efficient problem solving, prioritization, and project management.
- Collaborated with family members to keep open communication, and interpersonal skills.
- Enhanced family life with leadership, creativity and organization.
Assistant Branch Manager
One Main Finanical
2015.05 - 2016.07
- Create and present financial solutions based on the customers needs that meet their financial goals.
- Enhance customer satisfaction by educating the customers throughout the loan process to ensure clear understanding.
- Exceed both individual and branch sales goals by developing new relationships and referrals.
Retention Account Specialist
Charter Communications
2014.05 - 2015.05
- Serve as a subject matter expert in all products and services related to selling and retaining cable, internet, and phone services to customers.
- Implement sales strategies to upsell current customers resulting in higher revenue generation.
- Discover customer needs to build a product specific package to meet those needs.
Insurance Sales Manager
LA Insurance
2008.08 - 2010.08
- Sold and wrote insurance policies for customer's vehicles, motorcycles, and homes.
- Increased policy sales by implementing innovative marketing strategies and providing exceptional customer service.
- Developed and maintained strong relationships with clients, resulting in a high level of retention and referrals.
- Led a successful sales team by providing ongoing training, support, and performance evaluations.
Account Executive
WLNS TV6
2006.07 - 2008.01
- Analyzed client marketing goals then designed and presented creative marketing strategies to help the customer achieve their goals.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Performed personal prospecting through cold calling, cultivating relationships and meeting with prospective clients.
Intern
WLNS-TV6
2006.01 - 2006.07
- Operated camera and audio equipment for the live news cast.
- Wrote television commercial scripts for local businesses,
- Used various video equipment to shoot and edit commercials for local businesses.
Education
Bachelor of Science - Television & Digital Media Production
Ferris State University
05.2006
Skills
- Product and Sales Development
- SalesForce CRM
- Microsoft Word/Excel
- Self Motivated leader
- Organized and Adaptive
References
Available upon request
Timeline
Home Engineer
2016.07 - Current
Assistant Branch Manager
One Main Finanical
2015.05 - 2016.07
Retention Account Specialist
Charter Communications
2014.05 - 2015.05
Insurance Sales Manager
LA Insurance
2008.08 - 2010.08
Account Executive
WLNS TV6
2006.07 - 2008.01
Intern
WLNS-TV6
2006.01 - 2006.07
Bachelor of Science - Television & Digital Media Production
Ferris State University