Yashmeen Marzigliano
Fairview Heights,IL
Summary
Result-focused Public Service Sector professional with strength in social perceptiveness, and active learning. Proactive leader with strengths in communication and collaboration. Proficient in leveraging inpatient, outpatient, community-based, voluntary, governmental, knowledge to promote. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
16
16
years of professional experience
Work History
Social Service Specialist II
Health & Senior Services
St. Louis, MO
05.2019 - Current
- Confer with Long-term Services and Support to meet the diverse needs, of Missourians served by providing frequent feedback on front-line operations.
- Assess potential participants for person centered care needs by discussing eligibility requirements for Medicaid State Plan Services such as Age & Disabled Waiver Services, Healthy Children & Youth Program and Show me Home Program.
- Perform ongoing monitoring of care plans to evaluate effectiveness, documenting interventions with policy updates and suggesting changes accordingly.
- Provide information to supervisors, co-workers, and Provider agencies via telephone, written, email, virtual, in-person.
Lead Medication Technician & Nursing Assistant II
Public Safety - Missouri Veterans Home
St. Louis, MO
03.2007 - 04.2019
- Supervised daily log and directed frontline staff to accurately document based on requirements of the Veterans Home policies and guidelines.
- Assisted in changing from Bluestrata to WellSky Specialty Care for medical recordkeeping, keeping detailed records before, during and after shift change.
- Monitored client behaviors and emotional states, reporting concerns to Charge nurse and documenting information in files.
- Initiated oxygen and administered life-saving drugs in emergency situations.
Graduate Assistant
S.I.U.E We Care Clinic
East St. Louis, Illinois
08.2017 - 03.2018
- Supported department faculty with administrative assistance, as well as curriculum and research support.
- Researched and gathered data from population served in the City of East St. Louis & neighboring counties. A four-year, $1.4 million in grant in 2018 from the Health Resources and Services Administration (HRSA)- focus on primary chronic conditions.
- Liaised between professors and interns- undergraduate baccalaureate nursing students and RN in the local community in caring for clients in the We Care Clinic.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Internship Student
Dep. of Public Safety - Missouri Veterans Home
St. Louis, MO
05.2016 - 08.2016
- Designed survey instruments and questionnaires to obtain desired research data. Created PowerPoint slide shows for presentation of departmental research findings.
- Fostered a change in the "culture" by having an open-door policy with management for fair treatment for all employees.
- Coordinated all recruitment activities such mentoring, job shadowing for new frontline for nursing, housekeeping, and dietary staff.
- Assisted with investigations and literature reviews to drive initiatives.
Education
Master of Arts - Public Administration Policy Analysis
08.2019
Bachelor of Science - Psychology & Minor in Public Health
05.2017
Skills
- Patient relationship management
- Document management
- Interdisciplinary teamwork
- Program coordination
- Knowledge and ability to develop person-centered care plan
- Computer skills
- Microsoft Office
- Critical thinking
Accomplishments
- Promoted from Social Service Specialist I to Social Service Specialist II, in 6 month with Senior Services in 2020.
- Employee of the Month in February & June 2008 at Missouri Veterans Home.
- Outstanding achievement Award in 2006 at Southwestern Illinois College.
Timeline
Social Service Specialist II - Health & Senior Services
05.2019 - Current
Graduate Assistant - S.I.U.E We Care Clinic
08.2017 - 03.2018
Internship Student - Dep. of Public Safety - Missouri Veterans Home
05.2016 - 08.2016
Lead Medication Technician & Nursing Assistant II - Public Safety - Missouri Veterans Home
03.2007 - 04.2019
Southern Illinois University Edwardsville - Master of Arts, Public Administration Policy Analysis
Southern Illinois University Edwardsville - Bachelor of Science, Psychology & Minor in Public Health
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