Yasin Alseid
Allied Universal Security Services
Buffalo,NY
1
Language
7
years of professional experience
Control Room Specialist with strong background in monitoring and managing systems. Known for quick decision-making, reliable performance, and adaptability to changing scenarios.
Proven skills in coordinating operations, maintaining records and completing daily logs and reports.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
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Work History
Control Room Operator
2 Years 9 Months- Tracked CCTV alarm panels and access control systems to detect security incidents in a timely manner.
- Recorded incidents and security actions with accurate detail in control room records.
- Investigated alarm triggers by verifying signals and alerting appropriate personnel for immediate action.
- Ensured smooth shift transitions by maintaining clear communication lines with colleagues and delivering comprehensive briefings on relevant issues.
Car Sales Consultant
6 Months- Negotiated purchase prices while clearly explaining sales terms, warranty details, and optional products to enhance customer understanding.
- Closed sales by effectively overcoming objections, actively asking for sales, negotiating prices, and completing purchase contracts to ensure customer satisfaction.
- Followed up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by detailing characteristics, capabilities, and features, facilitating test drives, and clarifying warranties and services to assist customer decision-making.
Phone Sales Representative
1 Year 3 Months- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Educated customers on product and service benefits, explaining features and answering questions.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Troubleshot problems for callers and helped independently resolve common issues.
Security Guard
1 Year- Greeted guests professionally to foster a welcoming atmosphere while prioritizing safety.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of individuals entering and exiting facility to prevent unauthorized access.
Order Fulfillment Specialist
11 Months- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Verified inventory to maintain product availability and selected products from specific locations based upon availability.
- Checked inventory and selected products from specific locations based upon availability.
- Collaborated with team members to ensure on-time order fulfillment and minimize delays.
- Maintained organized warehouse environment to support compliance with cleanliness standards.
Sales Floor Associate/Backroom Associate
10 Months- Greeted customers, assisted in locating merchandise, and suggested suitable options to enhance shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer inquiries about products and services, assisted in locating merchandise, and promoted key items to drive sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Opened, shelved, and merchandised new products in organized displays to attract customers and support sales promotions.
Retail Sales Associate Cashier
5 Months- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Education
Bachelor of Computer Science - Computer Science And Programming
High School Diploma
- Completed AP course in Math
- 3.5 GPA
- National Honor Society
- Received Diploma in Computer Science
Skills
Surveillance system monitoring
Incident documentation
Team development
Multitasking ability
Security Incident Response
Bilingual communication
Customer Service and Assistance
Languages
Arabic
Full Professional
Timeline
Control Room Operator
Allied Universal Security Services
02.2024 - CurrentRead More
Car Sales Consultant
Northtown Automotive
07.2023 - 01.2024Read More
Phone Sales Representative
Cellular Sales Verizon
04.2022 - 07.2023Read More
Security Guard
Vista Security Group
01.2022 - 01.2023Read More
Order Fulfillment Specialist
Bjs Wholesales Club
05.2021 - 04.2022Read More
Sales Floor Associate/Backroom Associate
HomeGoods, TJX Companies
06.2020 - 04.2021Read More
Retail Sales Associate Cashier
Lowes Home Improvement
09.2019 - 02.2020Read More
Erie Community College
Bachelor of Computer Science from Computer Science And Programming
Read More
Kenmore East Senior High School
High School Diploma
Read More