Yaslenny Duncan
Wasilla,AK
Summary
Developed transferable skills in fast-paced, collaborative environment, including effective communication and problem-solving. Proven ability to manage administrative tasks and support team functions. Seeking to transition into new field where these skills can drive team success.
Overview
3
3
years of professional experience
Work History
Youth Club Manager
United Way of Matsu
02.2025 - Current
- Increased participant retention by continuously seeking feedback from youth and incorporating their suggestions into future programming.
- Oversaw daily operations of the club, ensuring smooth workflow and timely completion of tasks.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
RESIDENTIAL COUNSELOR
Chugach government solutions
06.2024 - 02.2025
- Utilized crisis intervention techniques to de-escalate challenging situations with students.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored students attendance and performance to verify punctuality and absences, addressing issues in accordance with center policies and procedures.
CAREER PREPARATION INSTRUCTOR
Chugach government solutions
08.2023 - 06.2024
- Researched career paths based on individual interests to inform optimal application efforts.
- Instructed students on job search techniques, such as resume and cover letter writing, interviewing skills, and networking.
- Assisted students in identifying career goals and objectives through comprehensive assessments of skills, interests, values, and personality traits.
AIRPORT OPERATIONS AGENT
Southwest Airlines
05.2022 - 04.2023
- Coordinated closely with air traffic controllers regarding arrival, departure times of incoming, outgoing flights.
- Performed daily inspections of aircrafts to ensure compliance with safety regulations as well as all applicable federal aviation regulations.
Education
Bachelor of Arts (B.A.) - Business Administration
ESI School of management
08.2023
Skills
- Exceptional Microsoft Excel skills
- Record-keeping
- Payroll Administration
- Project Management
- Alaska Family Leave Act (AFLA)
Languages
Spanish
Native or Bilingual
Timeline
Youth Club Manager
United Way of Matsu
02.2025 - Current
RESIDENTIAL COUNSELOR
Chugach government solutions
06.2024 - 02.2025
CAREER PREPARATION INSTRUCTOR
Chugach government solutions
08.2023 - 06.2024
AIRPORT OPERATIONS AGENT
Southwest Airlines
05.2022 - 04.2023
Bachelor of Arts (B.A.) - Business Administration
ESI School of management
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