Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yasmeen Silva-Gomez

Katy,TX

Summary

I am a notable communicator, motivated by any opportunity where I can learn new things or engage with people. I have respect for those everyone including those who are there to guide and teach me. More than willing to go above and beyond, taking on greater responsibilities to help those around me. You can be sure that I will bring these qualities to any position, in addition to other strengths, which include staff and group leadership. For example, being a head server at my job. I am often training new servers and leading them to become the best they can and helping them identify their strengths. I love encouraging guests and providing them a stellar experience. Building new relationships with people is always a huge goal of mine.

Overview

2
2
years of professional experience

Work History

Head Server

Red Lobster
10.2023 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.

Head Bartender

Red Lobster
10.2023 - Current
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.

Head Server

Red Lobster
02.2022 - 06.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor of Science - Biology

West Texas A&M University
Canyon, TX
05.2026

High School Diploma -

James E. Taylor High School
Katy, TX
05.2022

Skills

  • Multitasking Skills
  • Active Listening
  • Integrity
  • Adaptability
  • Coaching
  • Training Employees
  • Menu Memorization

Timeline

Head Server

Red Lobster
10.2023 - Current

Head Bartender

Red Lobster
10.2023 - Current

Head Server

Red Lobster
02.2022 - 06.2024

Bachelor of Science - Biology

West Texas A&M University

High School Diploma -

James E. Taylor High School
Yasmeen Silva-Gomez