YASMELI PEREZ
Santa Teresa,NM
Summary
Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions with almost 6 year's of experience and training in leadership. I am very passionate and dedicated individual who is looking to learn and gain as much knowledge as I can in the medical field.
Overview
10
10
years of professional experience
Work History
Front Office Coordinator
Border Therapy Services
01.2023 - Current
- Agile EMR Proficient
- Answered/Screened phone calls
- Checked patients in and out
- Handled faxes, including referrals and progress notes
- Verified insurances
- Scheduled patients' follow-up appointments
- Ordered supplies for the clinic
- Collected co-pays/payments
- Traveled to West Side Border Therapy Clinics to cover front desk.
- Inventory for Clinic
- Inactivity/Co pay/ Reports
- Assisting PT with patient evaluations
- Training Front Office Coordinators
Front Office West Side Lead
Arteries and Veins
03.2020 - 01.2023
- Proficient in E-Clinic Works
- Opened and Closed Clinic
- Checked out patients, made follow-up appointments, scheduled surgeries, handled surgery paperwork
- Checked in patients, registered new patients, collected co-pays, verified insurances, created files and updated records.
- Answered phone calls
- Handled faxes, including medical records and referrals
- Answered questions and resolved issues for management personnel.
Front Office
Santa Teresa Family Medical Center
07.2018 - 03.2020
- Proficient in Care Cloud
- Handled and answered all incoming calls
- Verified insurances
- Scheduled appointments
- Greeted visitors and patients
- Called pharmacies to submit prescriptions and refills
- Handled medical records
- Kept reception area clean and neat.
- Made Appointments/Registering New Patients
- Maintained Medical Records/sending/receiving
Medical Lab Technician Extern
Country Club Urgent Care Center
06.2015 - 08.2015
- Performed blood draws
- Ran various tests
- Worked with different machines
- Ensured proper sterilization
- Prepared blood smears
- Collected and analyzed blood and urine samples.
Medical Assistant Extern
Children's Pediatrics Day and Night Clinic
03.2014 - 04.2014
- Handled front office tasks
- Took vitals, performed phlebotomy and injections
- Handled paperwork and filing
- Worked with machines in the science lab
- Tested products
- Obtained client medical history
- Updated inventory and logs.
Education
Bachelors: Health Administration -
Southwest University At El Paso
El Paso, TX01.2018
Associates: Medical Laboratory Technology -
Southwest University At El Paso
El Paso, TX01.2015
Certification: Medical Assistant -
Southwest University At El Paso
El Paso, TX01.2014
High School Diploma -
Santa Teresa High School
Santa Teresa, NM01.2013
Skills
- Patient Care
- Office Management Skills
- HIPAA Proficient
- Computer/Typing/Writing Skills
- Telephone/Customer Service skills
- Management skills
- Public Speaking skills
- Proficient Medical Law and Ethics
- Social Media knowledge
- Microsoft Office/ Microsoft Excel Efficient
- Medical Office Administration efficient
- Communication Skills
- Leadership Skills
- Multitasking Skills
Personal Qualities
- Punctual
- Leader
- Flexible
- Adaptability
- Reliable
- Dedicated
- Hard Working
- Self-disciplined
- Professional
- Empathetic
- Ethical and Loyal
- Honest
- Diligent and Organized
- Team Player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Office Coordinator
Border Therapy Services
01.2023 - Current
Front Office West Side Lead
Arteries and Veins
03.2020 - 01.2023
Front Office
Santa Teresa Family Medical Center
07.2018 - 03.2020
Medical Lab Technician Extern
Country Club Urgent Care Center
06.2015 - 08.2015
Medical Assistant Extern
Children's Pediatrics Day and Night Clinic
03.2014 - 04.2014
Bachelors: Health Administration -
Southwest University At El Paso
Associates: Medical Laboratory Technology -
Southwest University At El Paso
Certification: Medical Assistant -
Southwest University At El Paso
High School Diploma -
Santa Teresa High School
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