Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Yasmim De Oliveira

Orlando,FL

Summary

Detail-oriented and reliable professional with experience in front desk operations and customer service within fast-paced environments. Skilled in communication, organization, and multitasking, with a strong ability to provide excellent service to diverse populations. Quick learner who adapts easily and thrives in team-oriented settings.

Overview

2027
2027
years of professional experience

Work History

Receptionist

Life Care Center of Orlando
11.2025 - Current
  • Manage front desk operations, including check-ins, multi-line phone systems, and visitor coordination
  • Deliver professional and compassionate service to residents, families, and staff
  • Maintain accurate records and ensure confidentiality of sensitive information
  • Support daily administrative operations and respond to general inquiries

Receptionist

Kingdom Sushi
2023 - 2025
  • Greeted and seated guests, ensuring a welcoming atmosphere upon arrival.
  • Managed reservations and waitlists, streamlining guest flow during peak dining hours.
  • Coordinated with kitchen and service staff to fulfill guest requests promptly.
  • Handled multi-line phone systems, addressing inquiries and booking reservations efficiently.
  • Improved guest satisfaction by delivering personalized service tailored to individual preferences.
  • Resolved customer complaints swiftly, maintaining positive relationships and encouraging repeat visits.
  • Demonstrated proficiency in cash handling procedures while processing customer payments accurately.

Receptionist and Server

Sifhas Restaurant
01.2022 - 2025
  • Provided high-quality customer service in fast-paced environments
  • Handled transactions and resolved customer inquiries efficiently
  • Maintained organization and productivity during peak hours

Office Assistant / Translator

Prys Services and Solution
01.2020 - 04.2024
  • Performed accurate data entry and maintained well-organized records
  • Translated documents and communications between English, Portuguese, and Spanish
  • Assisted with client communication and administrative support tasks

Cook/ Cashier/ Server

Panda Pancakes Kiosk
2022 - 2023
  • Prepared and cooked a variety of breakfast items to meet customer preferences.
  • Maintained cleanliness and organization of kitchen workspace to ensure food safety.
  • Collaborated with team members to streamline food preparation and service flow.

Education

High School Diploma - undefined

Freedom High School
Orlando, FL
05.2022

Skills

Customer service & client relations

Strong verbal & written communication

Data entry & records management

Multitasking & time management

Team collaboration & problem-solving

Multilingual: English, Portuguese, Spanish

Languages

Fluent in English, Portuguese & Spanish

Timeline

Receptionist

Life Care Center of Orlando
11.2025 - Current

Receptionist and Server

Sifhas Restaurant
01.2022 - 2025

Office Assistant / Translator

Prys Services and Solution
01.2020 - 04.2024

High School Diploma - undefined

Freedom High School

Receptionist

Kingdom Sushi
2023 - 2025

Cook/ Cashier/ Server

Panda Pancakes Kiosk
2022 - 2023
Yasmim De Oliveira