Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Clinical Experience
Timeline
Generic

Yasmin Abdalla

Country Club Hills,IL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct and remote patient care, triage and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Phone Triage Nurse

Duly Health and Care
09.2021 - 09.2025
  • Obtained case history and gathered triage information via telephone to determine appropriate avenue for care.
  • Suggested appropriate disposition to acting physicians based on assessment.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Monitored compliance and evaluated effectiveness of home treatment instructions via telephone.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Registered Nurse

Symphony of Chicago West
12.2019 - 04.2020
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Certified Nursing Assistant

Mosaic of Mayfield
11.2015 - 03.2018
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Certified Nursing Assistant

Symphony of Chicago West
12.2014 - 11.2015
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
07.2022

Associate of Applied Science - Nursing

Malcolm X College
Chicago, IL
05.2019

Basic Certificate - Patient Care Technician

Malcolm X College
Chicago, IL
05.2016

Basic Certificate - Basic Nurse Assistant

Malcolm X College
Chicago, IL
05.2014

Skills

  • Patient assessment
  • Patient monitoring
  • Nursing plan development
  • Reporting and documentation
  • EPIC Systems, Health MEDX Vision, Point Click Care and Microsoft use
  • HIPAA education
  • Medication and IV administration
  • Acute and rehabilitative care
  • Triage
  • Chronic disease management
  • Preventive health
  • ADL assistance

Affiliations

  • National Student Nurse Association – Member Spring 2019 – Present
  • National Society of Leadership and Success – Member Winter 2020 – Present

Certification

  • Licensed Registered Professional Nurse in Illinois - 041487975, expires 05/31/2026
  • Licensed Registered Professional Nurse in Indiana - 28285070A, expires 10/31/2025
  • Licensed Registered Professional Nurse in Michigan - 4704408294, expires 08/29/2027

Clinical Experience

  • Presence St. Joseph Skilled Fall 2016
  • John H. Stroger Hospital Med-Surg Spring 2017
  • Advocate Trinity Mother/Baby Fall 2017
  • Chicago-Read Mental Health Center Mental Health Fall 2017
  • University of Chicago Medical Center Med-Surg Fall 2017
  • Presence St. Francis Med-Surg Spring 2018
  • John H. Stroger Hospital Pediatrics Spring 2019
  • Symphony of Bronzeville Gerontology Spring 2019
  • Advocate Trinity Hospital Med-Surg Spring 2019

Timeline

Phone Triage Nurse

Duly Health and Care
09.2021 - 09.2025

Registered Nurse

Symphony of Chicago West
12.2019 - 04.2020

Certified Nursing Assistant

Mosaic of Mayfield
11.2015 - 03.2018

Certified Nursing Assistant

Symphony of Chicago West
12.2014 - 11.2015

Associate of Applied Science - Nursing

Malcolm X College

Basic Certificate - Patient Care Technician

Malcolm X College

Basic Certificate - Basic Nurse Assistant

Malcolm X College

Bachelor of Science - Nursing

Western Governors University

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