YASMIN CARDOSO
Yonkers,NY
Summary
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
TJMAX Part Time Sale Associate
TJX
03.2024 - Current
- worked in jewelry, beauty, home, shoes, lingerie,men's/women's clothing, and backroom
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Answered questions about store policies and addressed customer concerns.
LoveSac - Part Time Showroom Associate
LoveSac
11.2022 - 03.2024
- Enhanced customer satisfaction by providing personalized assistance in selecting products and offering design advice
- Increased showroom sales by effectively demonstrating product features and benefits to clients
- Streamlined the showroom layout for improved visual appeal and easier navigation for customers
- Maintained an organized and clean showroom, ensuring a professional and inviting atmosphere for clients
- Assisted customers with financing options and processed transactions efficiently, promoting positive customer experiences
- Provided exceptional after-sales support, addressing customer inquiries promptly to maintain high levels of satisfaction
- Cultivated long-term relationships with repeat clients by staying informed about their preferences and providing tailored service
- Greeted customers and prospects upon showroom entry
- Asked open-ended questions to ascertain what types of products or services customer required
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Once Upon A Child Franchise - Part Time Sales Associate
06.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Managed returns, exchanges and refunds in accordance with store policy
- Prepared merchandise for sales floor by pricing or tagging
- Answered customer questions about sizing, accessories, and merchandise care
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Provided positive first impressions to welcome existing, new, and potential customers
- Engaged with customers to build rapport and loyalty
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Health Sciences
Pace University
06.2026
High School Diploma - undefined
Saunders Trades & Technical High School
06.2022
Skills
- Organizational skills
- Adaptability and flexibility
- Excellent communication
- Fashion sense
- Register Opening and Closing
- Problem-solving abilities
- Brand awareness
- Flexible Schedule
- Up-selling strategies
- Relationship building
- Multitasking capabilities
- Honest and Dependable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
TJMAX Part Time Sale Associate
TJX
03.2024 - Current
LoveSac - Part Time Showroom Associate
LoveSac
11.2022 - 03.2024
Once Upon A Child Franchise - Part Time Sales Associate
06.2021 - 08.2022
Bachelor of Science - Health Sciences
Pace University
High School Diploma - undefined
Saunders Trades & Technical High School
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