YASMIN DELGADO
BROWNSVILLE ,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Provider Assistant
ACUARIO HOME HEALTH
01.2019 - Current
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Administered medication as directed by physician.
Customer Service Agent
AMIGO INCOME TAX
01.2017 - 01.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Education
GED -
GED
BROWNSVILLE Skills
- Outstanding Communication Skills
- Calm and Professional Under Pressure
- Customer Service
- Administrative and Office Support
- Office Cleaning
- Prepare Returns
- Filing
- Payment Processing
- Billing and Coding
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Provider Assistant
ACUARIO HOME HEALTH
01.2019 - Current
Customer Service Agent
AMIGO INCOME TAX
01.2017 - 01.2021
GED -
GED
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