Summary
Overview
Work History
Education
Skills
Timeline
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Yasmin Gassal

Deerfield Beach,FL

Summary

Driven by a proven track record of exceeding sales targets and enhancing customer satisfaction at Voba Smoke Shop and Perfume Delights. Leverages excellent communication skills and fluency in Spanish, Portuguese, and English to build strong customer relationships. With ten years of sales experience, demonstrated leadership in creating positive environments and implementing effective sales strategies is evident. Excels in adaptability and organizational prowess, significantly boosting profitability and ensuring customer loyalty and retention.

Overview

8
8
years of professional experience

Work History

Salesperson

Voba Smoke Shop
09.2023 - Current
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Worked with loss prevention in monitoring shopper behavior.
  • Worked to build relationships with customers and built potential for additional sales.

Sales Manager

Perfume Delights
08.2019 - 08.2022
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Hands on sales, such as calling customers over and closing with more than 50 customers per day. .
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning. Increased sales by 20% after first year working.

Private Nanny

Tonya Nolan
06.2016 - Current
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.

Education

Bachelor of Science - Business Administration And Management

University of Florida
Gainesville, FL
06.2027

Associate of Arts - Business

Palm Beach State College
Boca Raton, FL
12.2023

Skills

  • Excellent communication for interacting with customers and team members
  • Speak fluent Spanish, Portuguese, and English
  • Building customer relationships and problem solving
  • Flexibility to adapt to changing market conditions and sales strategies
  • Strong collaboration skills, determined, and always exceeding expectations
  • Strong leadership and effective organizational skills

Timeline

Salesperson

Voba Smoke Shop
09.2023 - Current

Sales Manager

Perfume Delights
08.2019 - 08.2022

Private Nanny

Tonya Nolan
06.2016 - Current

Bachelor of Science - Business Administration And Management

University of Florida

Associate of Arts - Business

Palm Beach State College
Yasmin Gassal