Yasmin Kalif
Shakopee,MN
Summary
Goal-driven professional with experience leading teams of 50+ in high-volume environments. Proven ability to meet performance targets, influence outcomes, and build strong relationships. Thrives in fast-paced, results-oriented settings and motivated to grow in sales, customer engagement, and business development.
Overview
8
8
years of professional experience
Work History
Behavior Therapist
Family Therapy Center Inc
Burnsville, MN
06.2025 - Current
- Provide one-on-one behavioral support while building strong client relationships and maintaining engagement
- Collect and analyze behavioral data to track progress and support treatment planning decisions
- Collaborate with multidisciplinary teams to ensure consistent and effective care delivery
- Apply behavior modification techniques to improve communication, social, and daily living skills
- Adapt communication and approach based on individual client needs to drive positive outcomes
Area Manager
Amazon
Shakopee, MN
10.2020 - 03.2025
- Led, coached, and developed a team of 50–60 associates in a high-volume fulfillment center, consistently meeting daily and weekly production goals
- Drove operational performance by monitoring KPIs (productivity, quality, safety) and implementing action plans to improve efficiency and throughput
- Influenced team performance through real-time coaching, accountability, and performance management
- Managed staffing, workflow prioritization, and shift execution to maintain operational continuity and meet deadlines
- Built strong cross-functional relationships with process assistants and leadership teams to support business goals
- Conducted performance reviews and provided ongoing feedback to improve engagement and retention
- Maintained compliance with safety and quality standards in a fast-paced, physically demanding environment
- Worked in a metrics-driven environment focused on hitting daily and weekly performance targets
Program Coordinator
Mount Olivet Rolling Acres Inc
Chanhassen, MN
06.2018 - 09.2020
- Coordinated daily program operations including scheduling, staffing, and administrative support
- Supported recruitment, interviewing, and onboarding of new team members
- Implemented program processes and tools to improve operational efficiency
- Maintained compliance with healthcare regulations and documentation standards
- Provided leadership and direction to ensure smooth day-to-day operations
Sales Associate
Kohls Corp
Shakopee, MN
11.2017 - 06.2020
- Delivered customer-focused service in a fast-paced retail environment
- Promoted rewards programs and upsold products to support store sales goals
- Handled transactions, returns, and customer inquiries while maintaining a positive experience
- Maintained organized and visually appealing sales floor through merchandising and restocking
- Built rapport with customers to support repeat business and satisfaction
Education
Bachelor - Supply Chain and Operations Management
Metropolitan State University
Saint Paul, MN12-2025
Skills
- Team Leadership & Development
- Operations Management
- Customer Engagement
Goal-Oriented Performance - Performance Metrics & KPIs
- Process Improvement
- Customer Service & Relationship Building
- Communication & Collaboration
- Problem Solving & Decision Making
- Time Management & Organization
Bilingual
English
Somali
Timeline
Behavior Therapist
Family Therapy Center Inc
06.2025 - Current
Area Manager
Amazon
10.2020 - 03.2025
Program Coordinator
Mount Olivet Rolling Acres Inc
06.2018 - 09.2020
Sales Associate
Kohls Corp
11.2017 - 06.2020
Bachelor - Supply Chain and Operations Management
Metropolitan State University