A self-motivated, hardworking with exceptional interpersonal and research skills. Seeking to use my abilities to successfully fulfill the position at your company. Coming with strong knowledge of computers, ability to work effectively, independently and with other personnel; and exceptional memorization skills, to provide outstanding assistance.
Overview
7
7
years of professional experience
Work History
Cashier
Frost Me Sweet
02.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Made food according to standard recipes with requested changes for customer satisfaction.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Set up and broke down food service lines quickly to maintain service flow.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.
Family Nanny
Nanny Services
11.2016 - 02.2021
Built positive and nurturing environments to support child social and emotional growth.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Played games, worked on puzzles, and read books to young children.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
Assisted children with homework assignments and special projects across different subjects.
Taught children everyday skills and language.
Prepared tasty, healthy meals for children to encourage good eating habits.
Transported children safely to school, activities and appointments on time.
Assisted with housework such as laundry and cooking.
Met with parents about daily activities, positive developments, and issues.
Taught children to organize toys, wash hands, and share by leading by example.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Developed bilingual abilities in Spanish through immersive conversation and activities.
Customer Service Agent
Enterprise Rent-A-Car
01.2019 - 12.2020
Handled multiple phone lines to make reservations, answer customer questions and give quotes.
Transferred cars from location to location depending on the customers needs.
Maintained the cleanliness and needs of the vehicle to ensure customer satisfaction.
Communicated detailed contacts, rental policies and procedures.
Process transactions of vehicle rental, insurance coverage and processing payments in connection with credit card using the computer system.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Responded to customer calls and emails to answer questions about products and services.
Addressed customer account discrepancies and concerns.
Communicated with clients regarding account services, statements, and balances.
Lead Teacher
KinderCare Learning Centers
10.2019 - 10.2020
Planned and implemented different daily activities to enhance overall development and growth of every student.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Developed friendly relationships with both the children and their parents.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Conferred with parents about student progress to boost family involvement and enhance student support.
Worked one-on-one with students and student teachers to increase overall classroom success.
Observed and recorded teacher methods to suggest improvements and increase student interest.
Designed training program to teach new teachers school guidelines and increase overall success.
Cashier
Barnes & Noble
10.2018 - 01.2019
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.