Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Proven history or superior performance at individual, team, and organizational levels. Positive and upbeat with excellent communication skills, and able to multitask workloads with little or no supervision.
Overview
12
12
years of professional experience
Work History
Medical Assistant II
Stanford Children's Medicine Multi-Specialty Site
07.2014 - 09.2023
Able to multi-task at busy Multi-Specialty clinic with 14 departments. Assisting in check-in, check-out, appointment scheduling, and answering phones with exceptional customer service and calm demeanor.
Scheduled appointments, registered patients and coordinated specific patient care for Dermatology, Neurosurgery, General Surgery, ENT, Pulmonology, Gastroenterology, Rheumatology, Infectious Diseases, Nephrology, and Endocrinology.
Gathered forms and copied insurance cards to collect patient information for timely billing and insurance filing. Swiftly processed updated insurance coverages.
Promoted department efficiency, coordinating chart, contacting families and outside clinics to retrieve all relevant labs/patient history.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Oriented and trained new staff on proper procedures and policies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Converted appointments for updated appointment workflows due to COVID.
Medical Assistant II
Stanford Children's Medicine Bayside Medical Group
09.2011 - 12.2012
Performed medical records management, including filing, organizing and scanning documents.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Scheduled appointments, registered patients.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Obtained client medical history, medication information, symptoms, and allergies.
Verified patient insurance coverage and collected required co-payments.
Education
No Degree - LVN Program
Gurnick Academy
Concord, CA
05.2024
Certificate - Medical Assisting Program
Carrington College California
Pleasant Hill, CA
09.2011
Skills
BLS Certified/AED/First Aid training
Knowledge of EMR/EHR system
Fluent in English & Spanish
Patient- focused care
Efficient and reliable team player
CPT, ICD-10, HCPCS coding
Insurance Eligibility, Authorizations, and Referrals
CLIA waved testing, POCTS
HIPAA/OSHA guidelines compliant
Sterilzation (Autoclave and Procedure assisting)
Injections
Inventory Control
Timeline
Medical Assistant II
Stanford Children's Medicine Multi-Specialty Site
07.2014 - 09.2023
Medical Assistant II
Stanford Children's Medicine Bayside Medical Group
09.2011 - 12.2012
No Degree - LVN Program
Gurnick Academy
Certificate - Medical Assisting Program
Carrington College California
Similar Profiles
Janelle StewartJanelle Stewart
Registered Nurse, Pediatric Cardiovascular ICU at Stanford Medicine Children's HealthRegistered Nurse, Pediatric Cardiovascular ICU at Stanford Medicine Children's Health