Yasmin Pitts
Crosby
Summary
Motivated and people-oriented professional with leadership and customer service experience in fast-paced environments. Currently pursuing a Bachelor's in Business Management – Human Resources . Skilled in training, conflict resolution, and team coordination, with a strong interest in employee relations and HR operations.
Overview
7
7
years of professional experience
Work History
Freelance Photographer/Owner
YJP Photography
Crosby, TX
08.2023 - Current
- Founded and operate a photography business specializing in family portraits and themed mini-sessions.
- Manage all aspects of the business including client communication, scheduling, invoicing, and editing.
- Created branding, social media presence, and marketing strategies to attract and retain clients.
- Draft contracts, manage bookings, and ensure a high level of customer satisfaction.
- Utilize HR and business management skills in negotiating, budgeting, and service delivery.
Captain Waitress
Walk-On's Bistreaux & Bar
Baytown, TX
10.2022 - 08.2023
- Demonstrate supervisory competency with Point of Sale (POS) equipment operations, Excel, Word, and cash handling practices.
- Train and manage dining room staff with diverse service backgrounds.
- Use communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Lead Bartender
Bayou City Wings
Baytown, Texas
04.2018 - 01.2023
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Administrative Services Intern
The City Of Mont Belvieu
Mont Belvieu, Texas
06.2022 - 09.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Provided support for team projects and initiatives to contribute to team success.
- Scheduled meetings and appointment to prevent scheduling conflicts.
- Processed invoices and expenses to facilitate financial management.
Education
Bachelor of Science - Human Resources Management
University of Houston - Downtown
Houston, TX01-2027
Associate of Applied Science - Business Management
Lee College
Baytown, TX12-2024
Skills
- Schedule management
- Attention to detail
- Customer service & client relations
- Discretion and professionalism
Languages
-
English
-
Spanish
Timeline
Freelance Photographer/Owner
YJP Photography
08.2023 - Current
Captain Waitress
Walk-On's Bistreaux & Bar
10.2022 - 08.2023
Administrative Services Intern
The City Of Mont Belvieu
06.2022 - 09.2022
Lead Bartender
Bayou City Wings
04.2018 - 01.2023
Bachelor of Science - Human Resources Management
University of Houston - Downtown
Associate of Applied Science - Business Management
Lee College
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