Yasmin Perez, CPC, CPB, CRCR
Commack
Summary
Dynamic Financial Customer Service Representative with a proven track record at Northwell, enhancing revenue through meticulous billing audits and effective problem-solving. Skilled in ICD10-CM coding and compliance, I foster collaboration across teams to drive optimal reimbursement rates and streamline processes, ensuring timely resolution of complex billing issues while maintaining patient confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Financial Customer Service Representative
Northwell
01.2024 - Current
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
- Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
- Provided regular updates on billing status to upper management through detailed reports.
- Maintained clear documentation of all activities related to unpaid claims or denied services.
- Maximized reimbursements by staying current on payer requirements and maintaining strong relationships with insurance providers.
- Collaborated with cross-functional teams to improve overall financial performance of the organization.
Medical Biller, Accounts Receivable
Dental 365
01.2022 - 01.2024
- Resolved complex billing issues involving multiple parties by effectively coordinating communication among healthcare providers, insurers, and patients.
- Ensured accurate coding and billing practices, resulting in reduced claim rejections and faster reimbursements.
- Collaborated with the collections department to address overdue accounts and recover outstanding payments.
- Conducted thorough audits of patient files to ensure proper documentation and accurate invoicing.
- Optimized workflow processes, enabling a reduction in errors and improvement in overall team productivity levels.
- Maintained confidentiality of patient information by adhering to strict HIPAA regulations throughout the billing process.
- Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
Education
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NY06-2019
High School Diploma -
East Meadow High School
East Meadow, NY06-2016
Skills
- Computer skills
- Organization
- Documentation
- Compliance awareness
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Phone etiquette
- Microsoft office
- Data entry
- Medical terminology
- Analytical thinking
- ICD10-CM, CPT, HCPCS II Codes
Certification
- Certified Medical Biller - AAPC
- Certified Medical Coder - AAPC
- Certified Revenue Cycle Representative - Hmfa
Timeline
Financial Customer Service Representative
Northwell
01.2024 - Current
Medical Biller, Accounts Receivable
Dental 365
01.2022 - 01.2024
Associate of Arts - Liberal Arts
Nassau Community College
High School Diploma -
East Meadow High School
Similar Profiles
JADA DURANJADA DURAN
ADMINISTATIVE SUPPORT ASSOCIATE at NORTHWELLADMINISTATIVE SUPPORT ASSOCIATE at NORTHWELL
Priel PinhasovPriel Pinhasov
Access Service Representative at NorthwellAccess Service Representative at Northwell
Brenda AquinoBrenda Aquino
Senior Medical Assistant at NorthwellSenior Medical Assistant at Northwell
Joyce CioffiJoyce Cioffi
Renal Nurse at Landmark HealthRenal Nurse at Landmark Health
G. Kerem GezginG. Kerem Gezgin
Premier Banker at Flushing BankPremier Banker at Flushing Bank