Yasmina R Hettler
151 Pebblebrook Lane Mt. Laurel
Summary
Achieved operational excellence by enhancing community relationships through the implementation of accessible and inclusive services. Mastered new skills swiftly. Leveraged Excel to optimize workflows. Established strong rapport with team members and clients. My business slogan "You live it up we'll clean it up".
Overview
12
12
years of professional experience
Work History
Owner
Spitfire cleaning LLC
01.2021 - Current
- Achieved high client satisfaction by managing Spitfire Cleaning LLC's operations from 8 AM to 6 PM, Monday through Friday. Delivered precise estimates and maintained rapport with clients, resulting in repeat business. Led a team of four women, effectively managing budgets and invoicing to streamline operations. Provided comprehensive cleaning supplies, ensuring all client needs were met promptly.
Teller 1
TD Bank corporate call center
06.2020 - 03.2021
- Assisted in managing dual monitors for efficient reading of disclosures. Supported clients in setting up checking and savings accounts. Facilitated money transfers and wiring processes. Verified voice prints for security measures. Adhered to safety procedures consistently. Closed accounts and ordered checks as needed. Provided excellent customer service support. Maintained positive client relationships with the financial institution. Processed overdraft fee reimbursements with management approval when funds were available.
Dietary Aide
Capital Health
03.2018 - 11.2019
- Prepared and served nutritious meals according to dietary guidelines and resident preferences.
- Assisted in meal planning by collaborating with dietitians and kitchen staff.
- Maintained cleanliness and organization of food preparation areas, ensuring compliance with health standards.
- Trained new dietary aides on proper food handling procedures and safety protocols.
Teacher’s Assistant
New Jersey School for the Deaf
07.2014 - 09.2017
- Supported teachers in implementing lesson plans and educational activities for diverse learning needs.
- Assisted in the preparation of classroom materials and resources to enhance student engagement.
- Facilitated communication between students and staff, ensuring clarity in instruction and support.
- Monitored student progress, providing feedback to educators on individual learning outcomes.
Teacher’s Aid/After School Care Provider
Little Angel Preschool
08.2013 - 06.2014
- Valuable member of classroom team, having assisted instructor with caring for children. Ensured effective communication for absorption of educational material while fostering creative environment. Planned and aided in execution of holiday crafts. Maintained sanitary, positive classroom environment.
Education
Associate of Science - American Sign Language
Rowan College at Burlington County
01.2017
High School Graduate - undefined
Homeschool
05.2015
Skills
- Cultivated strong verbal communication skills to enhance team collaboration Championed creative initiatives with integrity and diligence Led discussions on the analysis and creation of vocal art to inspire others Advocated for child development and emotional intelligence in educational settings Promoted a vibrant workplace culture through an enthusiastic approach Streamlined organizational processes to optimize task management Guided teams to achieve objectives while fostering a collaborative spirit
Languages
American Sign Language
Native or Bilingual
Timeline
Owner
Spitfire cleaning LLC
01.2021 - Current
Teller 1
TD Bank corporate call center
06.2020 - 03.2021
Dietary Aide
Capital Health
03.2018 - 11.2019
Teacher’s Assistant
New Jersey School for the Deaf
07.2014 - 09.2017
Teacher’s Aid/After School Care Provider
Little Angel Preschool
08.2013 - 06.2014
High School Graduate - undefined
Homeschool
Associate of Science - American Sign Language
Rowan College at Burlington County