Overview
Work History
Education
Skills
References
Timeline
Generic

Yasmine Alamm

Lakeland,FL

Overview

5
5
years of professional experience

Work History

Beverage Cart Attendant

Streamsong
Bowling Green, FL
05.2021 - Current
  • Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
  • Implemented safe working policies and food handling while maintaining impeccable service.
  • Assisted in training new staff, sharing best practices for beverage service and customer interaction with adherence to SOPs, always being inspection ready
  • Conducted accurate inventory counts twice daily

Host /Server/Bartender/Expo

Abuelos
Lakeland, FL
07.2020 - 05.2021
  • Implemented and upheld Covid-19 cleaning procedures and operational restrictions
  • Managed reservations and communicated seating arrangements for smooth operations
  • Promoted and provided extensive knowledge of the restuarant's rewards program, encouraging guests to enroll and providing details about the loyalty incentives
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Extensive menu knowledge for order accuracy and quality control
  • Coordinated communication between front and back of house staff
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Trained new employees on restaurant procedures and plating techniques.
  • Provided exceptional service by accurately taking orders, discovering food and beverages promptly, and addressing and resolving guests needs for quality dining experience

Cashier

PDQ Restaurant
Lakeland, FL
11.2019 - 04.2020
  • Promoted and provided extensive knowledge of the restuarant's rewards program, encouraging guests to enroll and providing details about the loyalty incentives
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.

Education

Bachelor of Arts - Political Science

University of South Florida
Tampa, FL

Associate of Arts -

Polk State College
Winter Haven, FL
05-2024

High School Diploma -

Santa Fe Catholic Highschool
Lakeland, FL
05-2020

Skills

  • Organization and attention to detail
  • Guest relations
  • Cash handling and inventory management
  • POS software navigation
  • SafeServe/TIPs certified
  • Communication and collaboration
  • Staff training and SOP implementation
  • Charismatic and composed

References

  • Lisa Rickerson former PDQ Manager (863)-677-4992
  • Karen Delgado former Abuelos Supervisor (863)-899-4235
  • Jennifer Rose Manager at Streamsong Resort (727)-423-1848

Timeline

Beverage Cart Attendant

Streamsong
05.2021 - Current

Host /Server/Bartender/Expo

Abuelos
07.2020 - 05.2021

Cashier

PDQ Restaurant
11.2019 - 04.2020

Associate of Arts -

Polk State College

High School Diploma -

Santa Fe Catholic Highschool

Bachelor of Arts - Political Science

University of South Florida

Similar Profiles

CREATE PROFILE
Yasmine Alamm