Yasmine Amad
Dearborn,MI
Summary
Dynamic professional with a strong background in customer service and lash application. Known for effective team collaboration and adaptability in fast-paced environments, consistently enhancing guest experiences and maintaining high cleanliness standards.
Overview
4
4
years of professional experience
Work History
Lash Technician
Self-employeed
Dearborn, MI
10.2025 - Current
- Delivered high-quality lash extension services to enhance client satisfaction.
- Managed scheduling and customer appointments to optimize workflow efficiency.
- Educated clients on lash care and maintenance for improved longevity of results.
- Maintained cleanliness and organization of workspace to adhere to safety standards.
Server
Sky Lounge West
Dearborn, MI
04.2025 - 10.2025
- Provided exceptional customer service by greeting and seating guests promptly.
- Assisted in taking orders and accurately relaying them to kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
- Supported team members during busy periods to ensure efficient service flow.
- built lasting relationships with customers
Server
Antonio's Restaurant
Dearborn Heights, MI
09.2024 - 04.2025
- Learned menu items thoroughly to provide detailed recommendations to guests.
- Handled cash transactions and processed payments with attention to detail.
- Collaborated with kitchen staff to coordinate timely delivery of meals.
- Adapted quickly to changing situations, ensuring guest satisfaction at all times.
Manager
Jimmy John's
Dearborn, MI
03.2022 - 02.2023
- Managed daily operations to ensure prompt service and customer satisfaction.
- Trained and mentored team members on food safety protocols and procedures.
- Implemented inventory management practices to maintain stock levels efficiently.
- Developed staff schedules to optimize labor costs while meeting demand.
Education
GED -
Edmentum GED
Dearborn, MICertification of Completion -
Ravens Beauty Lash Course
Dearborn, MISkills
- Guest engagement and relationship building
- Handling customer concerns with professionalism and discretion
- Creating a welcoming and upscale lounge atmosphere
- Team collaboration with servers, hosts, and kitchen staff
- Order entry and transaction accuracy
- Classic, hybrid, and volume lash application
- Lash isolation and precision placement
- Customized lash mapping based on eye shape and client preferences
- Safe adhesive usage and proper curing techniques
- Lash removal, fills, and aftercare services
- Client consultations and needs assessment
- Managing client expectations and delivering consistent results
- Strict adherence to sanitation and hygiene standards
Timeline
Lash Technician
Self-employeed
10.2025 - Current
Server
Sky Lounge West
04.2025 - 10.2025
Server
Antonio's Restaurant
09.2024 - 04.2025
Manager
Jimmy John's
03.2022 - 02.2023
GED -
Edmentum GED
Certification of Completion -
Ravens Beauty Lash Course