Yasmine Ascencio
Providence
Summary
Positive and friendly Flight Attendant with a naturally warm and welcoming attitude, dedicated to creating a comfortable and enjoyable experience for every passenger. Known for strong customer care, professionalism, and a calm presence in fast-paced environments. Eager to grow within the aviation industry and continue expanding hands-on experience while contributing to safe, smooth, and seamless flights.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Flight Attendant
Breeze Airways
Salt Lake City, UT
07.2022 - Current
- Operated as a Flight attendant on Airbus A220 and Embraer E190 aircraft, ensuring compliance with FAA regulations and company safety procedures while maintaining passenger safety ,security, and comfort.
- Delivered exceptional customer service through personalized interactions, promptly attending to concerns, resolving issues and providing in-flight assistance.
- Served as a Charter Flight attendant, adapting quickly to unique passenger needs while demonstrating flexibility, professionalism, and strong problem-solving skills in dynamic and high expectation environments.
- Collaborating closely with flight deck and cabin crew members, utilizing strong communication and teamwork skills to ensure efficient and seamless cabin operations.
Customer Service Agent
JetBlue / Hawaiian Airlines
Ontario, CA
08.2019 - 04.2022
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience while showing empathy in handling difficult situations, fostering trust and loyalty among customers.
- Delivered clear announcements over the PA system, communicating important flight updates to all passengers.
- Efficiently handled baggage claims, reuniting passengers with their belongings quickly and accurately.
- Collaborated with cross-functional teams to streamline service processes and improve efficiency.
Receptionist
We Talk Pets Animal Hospital
Upland, CA
05.2019 - 08.2019
- Managed front desk operations, ensuring a welcoming environment for clients and pets.
- Coordinated appointment scheduling, optimizing daily workflow and minimizing client wait times.
- Being attentive to client and pet needs, working compassionately with clients in various emotional states.
- Understanding basic knowledge of vaccinations, medications, and neuters to help provide accurate information to pet owners.
Receiving Warehouse Associate
Amazon
Redlands, CA
04.2017 - 02.2019
- Operated material handling equipment to efficiently receive and organize incoming shipments.
- Collaborated effectively with fellow team members to achieve smooth operations during high-volume periods at the receiving dock.
- Thrived in fast-paced environments to ensure timely shipment delivery.
Sales Associate
Target
Bloomington, CA
03.2013 - 04.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to execute promotional displays, driving sales and increasing product visibility.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained new associates on company policies, procedures, and effective sales techniques, improving team performance.
Education
High School Diploma -
Bloomington High School
Bloomington, CA06.2012
Skills
- Collaborative team player
- Interpersonal communication
- Airline safety regulations
- Adaptability and flexibility
- Diversity advocacy
- Strong integrity
Certification
- Airport Operations - JetBlue University 2019
- Flight Attendant Training - Breeze Airways 2022
Timeline
Flight Attendant
Breeze Airways
07.2022 - Current
Customer Service Agent
JetBlue / Hawaiian Airlines
08.2019 - 04.2022
Receptionist
We Talk Pets Animal Hospital
05.2019 - 08.2019
Receiving Warehouse Associate
Amazon
04.2017 - 02.2019
Sales Associate
Target
03.2013 - 04.2017
High School Diploma -
Bloomington High School