Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yasmine Baadj

Houston,TX

Summary

Highly motivated individual with a proven background in delivering exceptional customer service in fast-paced environments. Fluent in Arabic (native), English, French, and Turkish, with strong communication and interpersonal skills to assist diverse clientele. Proven ability to remain calm and professional under pressure, resolve concerns efficiently, and adapt quickly to changing circumstances. Passionate about creating positive customer experiences, ensuring passenger safety and comfort, and thriving in team-oriented, multicultural environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Royal Roastery
Houston, TX
03.2023 - 10.2024

• Delivered exceptional customer service by creating a welcoming and friendly environment for all customers.

• Anticipated customer needs and provided personalized assistance, ensuring a positive and satisfying experience.

• Resolved customer concerns professionally and efficiently, maintaining composure in high-pressure situations.

• Demonstrated excellent communication and interpersonal skills to build trust and loyalty with clients.

• Consistently upheld high standards of professionalism, teamwork, and adaptability in a fast-paced environment.

Server

Santorino Restaurant
Oran , Algeria
06.2021 - 08.2022

• Provided high-quality service to customers in a fast-paced restaurant environment.

• Took orders, served food and drinks, and ensured customer satisfaction.

• Resolved customer concerns and complaints quickly and effectively, maintaining a positive dining experience.

• Worked efficiently as part of a team, contributing to a collaborative and friendly atmosphere.

• Managed multiple tasks simultaneously while ensuring attention to detail and accuracy.

Education

High School Diploma -

Klein Forest High School
Houston, TX
06.2024

Skills

    Exceptional customer service and communication skills

    Fluent in [Arabic ,English, French and Turkish ]

    Ability to remain calm and effective in emergency situations

    Strong problem-solving and multitasking skills

    Flexible to work variable schedules, including evenings, weekends, and holidays

    Proficient in following safety protocols and procedures

    Physically fit for handling the demands of the job

Certification

• First Aid and CPR Certified

Timeline

Sales Associate

Royal Roastery
03.2023 - 10.2024

Server

Santorino Restaurant
06.2021 - 08.2022

High School Diploma -

Klein Forest High School
Yasmine Baadj