Yasmine Cordon
Upper Marlboro,MD
Summary
Reliable and customer-focused service employee with over 2 years of experience providing for the needs of everyday people. Skilled in multitasking, collaborative working, and maintaining a positive atmosphere in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Intern
USDA Forest Service
05.2024 - 08.2024
- Maintained records of all activities performed throughout internship period.
- Displayed strong telephone etiquette.
- Identified needs of customers promptly and efficiently.
Bakery Sales Associate
Mah-Ze-Dhar
07.2023 - 09.2023
- Prepared specialty coffee drinks, teas, and entrees.
- Operated cash registers and credit card machines.
- Resolved customer complaints in an efficient manner.
- Performed opening and closing duties, such as setting up displays and restocking inventory.
Kitchen Team Member
Papa John's
05.2022 - 06.2023
- Performed deliveries over the phone and counter.
- Assisted with inventory management and restocking supplies as needed.
- Sanitized kitchen surfaces and equipment.
- Coached new workers on store policies, pizza making, and preparation.
Greeter
IHOP
02.2021 - 02.2022
- Acted as the first point of contact for visiting customers.
- Created a welcoming atmosphere by displaying friendly, outgoing behavior.
- Answered any customer questions and concerns in a friendly manner.
Education
Comptia A+ Certificate
Harpers Ferry Job Corps Civilian Conservation Center
02-2025
High School Diploma -
C.D. Hylton High School
06-2023
Skills
- Assessing customer needs
- Verbal and written communication
- Collaboration
- Interpersonal and social skills
- Phone etiquette
- Problem solving
- Equipment cleaning and maintenance
- Recordkeeping
- Data entry
- Food preparation
References
Bret Ruff, former forest service supervisor: 575-740-9747
Rhasheda Brown, former Mah-Ze-Dhar manager: 202-984-7400
Emily Lopez, former Papa John's manager: 571-327-7816
Derek Bonilla, former IHOP manager: 571-552-5386
Timeline
Intern
USDA Forest Service
05.2024 - 08.2024
Bakery Sales Associate
Mah-Ze-Dhar
07.2023 - 09.2023
Kitchen Team Member
Papa John's
05.2022 - 06.2023
Greeter
IHOP
02.2021 - 02.2022
Comptia A+ Certificate
Harpers Ferry Job Corps Civilian Conservation Center
High School Diploma -
C.D. Hylton High School
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