Tyler Akers
Chapmanville,WV
Summary
Toll Collector with 5+ years of experience providing excellent service to motorists. Efficiently processes payments and issues receipts for a seamless toll experience. Also, has 4 years of retail experience at Dick's Sporting Goods in various departments. Known for organizational skills and responsibility, successfully trains staff members to meet company performance standards. Versatile team member who tackles any task with a resourceful and hardworking mindset. Committed to contributing to business success and seeking opportunities for growth and learning.
Overview
9
9
years of professional experience
Work History
Toll Collector
WV parkway authority
07.2018 - 12.2024
- Greeted customers, assessed toll fees and collected payment
- Provided customer service to patrons in a courteous and professional manner
- Issued change when needed and processed payments with cash, credit cards or EZ-Pass transponders.
Footwear Associate
Dicks Sporing Goods
06.2017 - 07.2018
- Assisted customers in finding the right footwear for their needs by providing product knowledge and sizing information
- Provided excellent customer service to ensure satisfaction with each purchase
- Organized shelves and displays to create a visually appealing shopping environment
- Unboxed and priced incoming shipments of footwear in preparation for sale
- Restocked shelves with new merchandise according to store standards
- Maintained an organized stockroom to facilitate efficient inventory management.
Dicks Sporing Goods
06.2016 - 06.2018
- Received and processed customer orders, collected payment and provided receipts
- Maintained cleanliness of store including dusting, sweeping and mopping floors
- Organized backroom storage area ensuring items are properly labeled and stored away safely
- Performed inventory checks to assess stock levels and order new shipments when necessary.
Dockworker
Dicks Sporing Goods
12.2015 - 06.2018
- Received incoming shipments and compared the contents to invoices or orders
- Stacked cargo in designated areas according to size, type, style, color, or product code
- Operated material handling equipment such as pallet jacks or hand trucks safely and efficiently
- Followed proper procedures for storing items based on their fragility or temperature requirements
- Inspected cargo for damage, shortages, and overages.
Education
High School Diploma - undefined
Scott High School
Madison, WV06.2015
Skills
- Toll Collection
- Collecting Payments
- Bill Processing
- Invoice And Payment Processing
- Customer Service And Assistance
- Assessing customer needs
- Cash Handling Accuracy
- Customer Service
- Hand-Held Device Scanning
- Fast Shipment Packer
- Online order processing and packing
Timeline
Toll Collector
WV parkway authority
07.2018 - 12.2024
Footwear Associate
Dicks Sporing Goods
06.2017 - 07.2018
Dicks Sporing Goods
06.2016 - 06.2018
Dockworker
Dicks Sporing Goods
12.2015 - 06.2018
High School Diploma - undefined
Scott High School
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