Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Volunteer Experience
Timeline
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YASMINE ESCOTO

Summit

Summary

Hardworking, highly motivated student with 5+ years of customer service experience, strong work ethic, and excellent organizational skills. Thrives in both independent and team settings. Excels in fast-paced environments, and quickly adapts to new tasks and challenges.

Overview

5
5
years of professional experience

Work History

Sales Associate

URBAN OUTFITTERS
Oakbrook
11.2022 - Current
  • Engaged with guests to understand and anticipate customer service needs.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints in the store and over the phone efficiently and courteously.

Sales Associate

JD SPORTS
Champaign
09.2024 - 12.2025
  • Greeted customers to determine wants or needs.
  • Provided personalized customer service to assist shoppers in selecting athletic footwear and apparel.
  • Recommended, selected and located merchandise based on customer desires.

Sales Associate

ABERCROMBIE & FITCH
Oakbrook
11.2022 - 05.2023
  • Cash register trained.
  • Organized and standardized merchandise displays to promote higher levels of customer engagement.

Seasonal Picking Packer

PALOS SPORTS
Alsip Hills
05.2021 - 07.2021
  • Accurately picked and packed orders for shipment according to customer specifications, utilizing warehouse management system.
  • Stocked shelves, racks, and cases with new or transferred merchandise, tagging items, and organizing inventory.

Machine Operator

EXECUTIVE MAILING SERVICE
Palos Hills
01.2021 - 05.2021
  • Operated production machinery in a safe and efficient manner, while adhering to all safety protocols.
  • Ensured quality control by inspecting finished products for defects.

Sales Associate

AMERICAN EAGLE OUTFITTERS
Orland Park
11.2020 - 04.2021
  • Flexibility to move between salesfloor, cash register, fitting room to meet the stores need efficiently.
  • Excellent customer service skills, such as greeting, providing assistance, answering questions, and resolving conflicts.

Education

Psychology, Criminology, Law, & Society, And Legal Studies -

University of Illinois At Urbana-Champaign
05.2026

Psychology and Criminal, Law, & Justice -

University of Illinois At Chicago
Chicago, IL, US

Moraine Valley Community College
Palos Hills

Skills

  • Fluent in Spanish and English
  • Multi-tasking strength
  • Conflict resolution
  • Time management
  • Verbal and written communication
  • Money Handling

Accomplishments

  • UIC Students in Jail Class Certificate
  • NHS Scholar
  • Leader Scholar Award

Activities

  • ASSOCIATION OF LATINO PROFFESIONALS FOR AMERICA, Champaign-Urbana, IL
  • PRE-LAW SOCIETY AT UIC, Chicago, IL
  • LATINOS IN LAW, Chicago, IL

Volunteer Experience

  • UIC LAW SCHOOL CLASS SESSIONS AT COOK JAIL, DIVISION 9, Chicago, IL
  • ST. LAURENCE 77 KAIROS LEADER, Darien, IL

Timeline

Sales Associate

JD SPORTS
09.2024 - 12.2025

Sales Associate

URBAN OUTFITTERS
11.2022 - Current

Sales Associate

ABERCROMBIE & FITCH
11.2022 - 05.2023

Seasonal Picking Packer

PALOS SPORTS
05.2021 - 07.2021

Machine Operator

EXECUTIVE MAILING SERVICE
01.2021 - 05.2021

Sales Associate

AMERICAN EAGLE OUTFITTERS
11.2020 - 04.2021

Psychology, Criminology, Law, & Society, And Legal Studies -

University of Illinois At Urbana-Champaign

Psychology and Criminal, Law, & Justice -

University of Illinois At Chicago

Moraine Valley Community College

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