Yasmine Hamzeh
Centennial,CO
Summary
Collaborative leader with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager / Visual Guru
SalonCentric
09.2021 - Current
- Developed loyal and highly satisfied customer base through management of team customer service strategies.
- Established team priorities, maintained schedules and monitored performance.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Analyzed with the management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Copy and Content Writer
Shred Nations / Record Nations
06.2020 - 12.2021
- Optimized web pages for search engines using keyword research and on-page SEO techniques.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
- Created content for websites and online publications.
- Managed competing deadlines with efficiency.
- Efficiently managed multiple projects simultaneously, prioritizing deadlines while maintaining high-quality work.
Receptionist
Lure Salon And Boutique
09.2019 - 06.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Collaborated effectively with team members to ensure seamless coordination of client appointments and overall salon operations.
- Assisted stylists with preparing clients for services, enhancing overall efficiency during peak hours.
- Resolved client issues professionally, fostering trust in the salon's commitment to customer satisfaction.
- Maintained a clean and organized front desk area, creating an inviting environment for clients upon arrival.
Hair Stylist
Ulta Salon
01.2019 - 09.2019
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Offered professional cuts and color services to salon customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Operated with fellow stylists to create a positive work environment and share best practices.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Answered phone calls and emails to schedule client appointments.
Education
Certified Laser Specialist - Aesthetic Lasers
Rocky Mountain Laser College
Lakewood, CO08.2020
Cosmetologist - Cosmetology
Euphoria Institute of Beauty Arts And Sciences
Las Vegas, NV12.2018
Skills
- Problem Resolution
- Employee Development
- Teamwork and Collaboration
- Customer Relations
- Sales Strategies
- Business Analysis and Reporting
- Staff Development
- Decision-Making
- Computer Skills
- Managing Operations and Efficiency
- Onboarding and Orientation
- Retail Operations
Certification
- Cosmetology License - 12/2018 - Current
Timeline
Assistant Manager / Visual Guru
SalonCentric
09.2021 - Current
Copy and Content Writer
Shred Nations / Record Nations
06.2020 - 12.2021
Receptionist
Lure Salon And Boutique
09.2019 - 06.2020
Hair Stylist
Ulta Salon
01.2019 - 09.2019
Certified Laser Specialist - Aesthetic Lasers
Rocky Mountain Laser College
Cosmetologist - Cosmetology
Euphoria Institute of Beauty Arts And Sciences
Similar Profiles
Kaitlyn RolandKaitlyn Roland
Pt Time Key Holder at SalonCentricPt Time Key Holder at SalonCentric
Karriema DavisKarriema Davis
Manager at SalonCentricManager at SalonCentric
Michelle MaryakhinMichelle Maryakhin
Assistant Marketing Manager at SalonCentricAssistant Marketing Manager at SalonCentric