YASMINE JOHNSON
McKinney,TX
Summary
Licensed claims adjuster with knowledge in auto and property, with exceptional amount of experience handling claims. Experienced and enthusiastic team member bringing more than 4 years of customer service. Familiar with any task and eager to bring knowledge to support business and customer needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
INSIDE DESK ADJUSTER
DAVIES GROUP-USAA
03.2023 - 11.2023
- Analyze claims to determine the extent of the company's liability
- Serve as point of contact for policyholders and contractors
- Review appraisals for dwelling repairs of routine claims based on information collected from field adjusters, policyholders and contractors
- Negotiate with policyholders and contractors to settle claims and ensure proper compensation
- Issue payment to policyholders where possible.
INSIDE DESK ADJUSTER
PILOT CATASTROPHE
09.2020 - 03.2023
- Resolved complex, sever exposure claims using high service-oriented file handling
- Investigated claims by carefully reviewing documentation
- Conferred with legal counsel on claims requiring litigation
- Negotiated claim settlements and recommended litigation
- Built property damage estimates based on direct assessment of investigation
- Verified authorizations on previous investigations and questionable claims with more in depth review
- Made accurate determination based on information obtained from claimants.
TEAM MEMBER
CHICK-FIL-A
04.2018 - 09.2020
- Prepared ingredients, beverages, and food according to recipes and directions for distribution
- Ensured personal safety while operating fryer, ovens, and other kitchen equipment within the kitchen
- Communicated clearly with all team members and guest
- Monitored food temperatures and hold times
- Conducted inventory and filled out paperwork, as necessary
- Attended required trainings.
Education
High School Diploma -
Louisiana Delta Community College
Monroe, LaSkills
- CUSTOMER SERVICE
- TIME MANAGEMENT
- COMMUNICATION
- CLAIMS
- INVESTIGATION
- WRITTEN COMMUNICATION
- LITIGATING
- COVERAGE
- DETEMINATION
- ADJUSTER
Certification
- STATE FARM PROPERTY
- USAA
- XACTIMATE LEVEL II
- TWIC CARD
ADJUSTER LICENSES
- AL
- FL
- KY
- MI
- MS
- OK
- TX
Timeline
INSIDE DESK ADJUSTER
DAVIES GROUP-USAA
03.2023 - 11.2023
INSIDE DESK ADJUSTER
PILOT CATASTROPHE
09.2020 - 03.2023
TEAM MEMBER
CHICK-FIL-A
04.2018 - 09.2020
High School Diploma -
Louisiana Delta Community College
- STATE FARM PROPERTY
- USAA
- XACTIMATE LEVEL II
- TWIC CARD
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