Yasmine Khaliqi
Summary
Hospitality professional with 3+ years of experience in high-volume restaurant environments. Skilled in guest relations, reservation management, dining room coordination, and delivering exceptional customer service. Known for maintaining professionalism under pressure, resolving guest concerns, and supporting seamless restaurant operations. Seeking to transition into a Server position where strong hospitality and front-of-house experience can contribute to outstanding guest experiences and increased sales.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Host
Yamashiro
Hollywood, California
07.2024 - Current
- Welcome and assist guests in a high-volume, upscale dining environment.
- Manage reservations, waitlists, and seating arrangements to maximize dining room efficiency.
- Coordinate with servers, bartenders, managers, and kitchen staff to ensure seamless guest experiences.
- Handle guest concerns, billing issues, and special requests professionally and efficiently.
- Answer high-volume phone calls and assist guests with reservation inquiries and event information.
- Support and train new host team members on service standards and restaurant procedures.
- Maintain exceptional hospitality standards while managing multiple priorities during peak service hours.
Host
Dish Restaurant
La Cañada Flintridge, California
01.2022 - 07.2024
- Greet and seat guests while maintaining an organized and efficient dining room flow.
- Manage takeout orders, incoming calls, reservations, and guest requests.
- Assist servers and support staff by running food, bussing tables, and ensuring timely guest service.
- Monitor guest satisfaction and proactively address needs throughout the dining experience.
- Build strong guest relationships through friendly and attentive service.
Crew Member/Cashier
Chipotle Mexican Grill
La Cañada Flintridge, CA
03.2022 - 01.2023
- Delivered excellent customer service in a fast-paced food service environment.
- Processed cash and card transactions accurately while maintaining efficiency during peak hours.
- Assisted with food preparation and opening procedures.
- Worked collaboratively with team members to ensure smooth restaurant operations.
Education
Verdugo Hill High School
Tujunga, CASkills
- Guest Service & Hospitality
- Food & Beverage Knowledge
- Reservation & Waitlist Management
- POS Systems & Cash Handling
- Upselling & Suggestive Selling
- Team Collaboration
- Multitasking in Fast-Paced Environments
- Conflict Resolution
- Food Running & Table Support
- Phone & Reservation Management
- Food Handler Certified
- Responsible Beverage Service (RBS) Certified
- Bilingual: English & Farsi
Certification
- Food Handler Certification
- Responsible Beverage Service (RBS) Certification
Timeline
Host
Yamashiro
07.2024 - Current
Crew Member/Cashier
Chipotle Mexican Grill
03.2022 - 01.2023
Host
Dish Restaurant
01.2022 - 07.2024
Verdugo Hill High School