YASMINE LIPSCOMB
GAINESVILLE,UNITED STATES
Summary
Case Manager with over four years of experience in social services, adept at crafting person-centered care plans and promoting client independence. Demonstrates expertise in conflict resolution, resource allocation, and advocacy, significantly enhancing the quality of life for diverse clients. Passionate about transitioning into management roles, leveraging leadership skills and a strong customer service background to inspire and guide teams towards success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CASE MANAGER
Just People
Flowery Branch, United States
02.2024 - 03.2025
- Implemented person-centered care plans and facilitated daily living activities, fostering independence and enhancing quality of life for diverse clients
- Conducted comprehensive needs assessments and developed tailored intervention strategies to address complex behavioral and medical requirements
- Advocated for client needs through resource coordination and barrier removal, ensuring access to essential healthcare services
- Managed medication schedules and monitored vital signs, ensuring accurate record-keeping and timely communication with healthcare teams
- Implemented innovative behavioral intervention strategies, successfully reducing incident reports and improving client satisfaction ratings
BENEFITS SPECIALIST
Randstad
Winder, United States
08.2023 - 12.2023
- Conducted comprehensive benefits orientations for new employees, ensuring clear understanding of healthcare, retirement, and insurance options
- Partnered with HR teams to integrate benefits administration into comprehensive employee wellness initiatives
- Audited benefits records to maintain compliance with regulatory requirements and internal policies
- Coordinated with payroll teams to resolve complex benefits discrepancies and ensure accurate deduction calculations across departments
MANAGER
TJX Companies
Winder, United States
04.2023 - 07.2023
- Led store operations and inventory management while implementing strategic staffing solutions to optimize workflow and enhance customer experience
- Developed and executed merchandising strategies to enhance product visibility and store presentation, driving customer engagement
- Fostered professional development by creating comprehensive training programs and mentoring initiatives for new team members
- Maintained precise cash handling procedures and inventory control systems while ensuring compliance with company protocols
ASSISTANT MANAGER
Aston Carter
Lawrenceville, United States
08.2021 - 01.2023
- Streamlined team operations and resource allocation, leading cross-functional projects while maintaining high customer satisfaction benchmarks and service standards
- Optimized workflow processes through data-driven analysis, implementing solutions that enhanced team productivity and service delivery standards
- Fostered cross-departmental partnerships to streamline project execution, ensuring alignment with organizational objectives and customer needs
- Monitored service quality metrics and resource allocation, implementing precise adjustments to maintain exceptional customer service standards
Education
Bachelor Of Administrative Studies - Human Services
University of North Georgia
Dahlonega, GASkills
- Performance Appraisal
- Resource Allocation
- Team Management
- Case Documentation
- Client Engagement
- Behavioral Intervention
- Program Development
- Team Building
- Advocacy Skills
- Medication Management
Certification
Basic Life Support (BLS), 01/01/26, American Heart Association
Timeline
CASE MANAGER
Just People
02.2024 - 03.2025
BENEFITS SPECIALIST
Randstad
08.2023 - 12.2023
MANAGER
TJX Companies
04.2023 - 07.2023
ASSISTANT MANAGER
Aston Carter
08.2021 - 01.2023
Bachelor Of Administrative Studies - Human Services
University of North Georgia