Yasmine Poe
Paterson,NJ
Summary
Dynamic manager with a proven track record at District Taco, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and swift dispute resolution. Skilled in time management and task delegation, fostering a productive work environment while achieving operational goals. Committed to delivering high-quality service and building strong relationships.
Overview
3
3
years of professional experience
Work History
Manager
District Taco
Wayne, NJ
04.2024 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Dining Room Care Manager
Sunrise Senior Living
Mountain Lakes, NJ
05.2023 - 02.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
Kitchen Manager
Catch Air
Hasbrouck Heights, NJ
09.2022 - 02.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Transportation Driver
Uhal
Jersey City, NJ
06.2021 - 10.2021
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
Education
Business - N/A
Passaic County Community College
Paterson, NJHigh School Diploma -
Paterson Charter School For Science And Technology
Paterson, NJ06.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Task delegation
- Verbal and written communication
- Goal setting
- Relationship building
- Documentation and reporting
- Conflict resolution
ServSafe
Certified To Safely Prepare And Distribute Food
Timeline
Manager
District Taco
04.2024 - 11.2024
Dining Room Care Manager
Sunrise Senior Living
05.2023 - 02.2024
Kitchen Manager
Catch Air
09.2022 - 02.2023
Transportation Driver
Uhal
06.2021 - 10.2021
Business - N/A
Passaic County Community College
High School Diploma -
Paterson Charter School For Science And Technology