Yasmine Wills
Bronx,NY
Summary
Bringing compassionate and empathetic approach to patient care, paired with strong organizational skills and attention to detail. Knowledgeable in medical terminology and patient management systems, with proficiency in maintaining accurate records and scheduling appointments. Committed to enhancing patient experiences and ensuring efficient clinical operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Patient Specialist II (NYP-Columbia Doctors Endocrinology)
61st Corp Street
12.2023 - Current
- Assists patients with inquiries and resolves service-related issues promptly
- Coordinates patient scheduling and appointment management with efficiency and attention to detail
- Ensures compliance with HIPAA regulations while handling sensitive patient data
- Maintains and updates electronic medical records with accuracy and thoroughness
- Acts as a liaison between clinical teams and patients to optimize the care experience
Administrative Medical Assistant
Eastside Gynecology
12.2021 - Current
- Proficient in using EMR systems (Cure MD) to manage patient records
- Organized, updated, and archived patient medical files
- Managed patient flow, including check-in/out, scheduling, and appointment confirmations
- Processed insurance claims, credits, and collections while ensuring compliance with HIPAA and OSHA standards
- Distributed and handled interdepartmental mail efficiently
Constant Care Observer / Unit Assistant
Memorial Sloan Kettering Cancer Center
02.2022 - 04.2023
- Provided virtual observation of 15-30 fall-risk patients using advanced video monitoring systems
- Served as a key liaison between patients and clinical staff, addressing immediate needs
- Managed patient admissions, transfers, and discharges
- Coordinated patient transportation for appointments and discharge
- Triaged incoming calls, ensuring prompt response and resolution
Administrative Secretary Assistant (Hematology/Oncology)
Mount Sinai West
10.2019 - 04.2022
- Scheduled and coordinated patient appointments, referrals, and follow-ups for specialized testing
- Handled incoming and outgoing correspondence, including mail and faxes
- Demonstrated technical expertise in clinical, service, and administrative tasks
- Answered phone calls, screened inquiries, and relayed messages professionally
- Maintained accurate patient records in EMR (Epic) and ensured confidentiality
Education
Medical Coding and Billing Certification -
ASA College
New York, NY10.2019
Medical Assistant Certification -
ABC Training Center
Bronx, NY08.2016
Advanced Regents Diploma -
KIPP NYC College Prep
Bronx, NY06.2014
Skills
- Administrative Expertise
- Customer Service
- Technical Proficiency
- Time Management
- Communication
- Medical terminology
- Insurance verification
- Problem-solving
Timeline
Patient Specialist II (NYP-Columbia Doctors Endocrinology)
61st Corp Street
12.2023 - Current
Constant Care Observer / Unit Assistant
Memorial Sloan Kettering Cancer Center
02.2022 - 04.2023
Administrative Medical Assistant
Eastside Gynecology
12.2021 - Current
Administrative Secretary Assistant (Hematology/Oncology)
Mount Sinai West
10.2019 - 04.2022
Medical Assistant Certification -
ABC Training Center
Advanced Regents Diploma -
KIPP NYC College Prep
Medical Coding and Billing Certification -
ASA College
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