YASSAIRA L. TELLEZ MERCADO
Chula Vista,USA
Summary
Dynamic professional with a proven track record at Sunglass Hut, excelling in fast-paced environments through exceptional teamwork, customer service, and problem-solving skills. Demonstrated ability to adapt, communicate effectively, and lead with a positive attitude, significantly enhancing team productivity and customer satisfaction. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Adriana’s Insurance
Sales agent car insurance
Chula Vista, CA
03.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Store Manager
Sunglass Hut
Chula Vista, CA
09.2023 - 03.2024
- Company Overview: Dynamic professional with a proven track record at Sunglass Hut, excelling in fast-paced environments through exceptional teamwork, customer service, and problem-solving skills. Demonstrated ability to adapt, communicate effectively, and lead with a positive attitude, significantly enhancing team productivity and customer satisfaction. Ready to help team achieve company goals.
- Oversaw daily store operations assuring all areas were covered accordingly.
- Lead, trained and managed team, fostering a culture of collaboration and high performance.
- Maintained inventory levels and managed product replenishment.
- Resolved customers issues and complaints quickly and professionally.
- Assisted in managing day to day store operations including staff supervision inventory control and customer service.
- Trained and developed new team members according to company policies.
- Operate cash registers and process customer transactions quickly and accurately, ensuring a smooth checkout process.
- Maintain cleanliness and organization of the deli counter, ensuring all products are correctly labeled and displayed.
- Dynamic professional with a proven track record at Sunglass Hut, excelling in fast-paced environments through exceptional teamwork, customer service, and problem-solving skills. Demonstrated ability to adapt, communicate effectively, and lead with a positive attitude, significantly enhancing team productivity and customer satisfaction. Ready to help team achieve company goals.
Assistant Manager
Sunglass Hut
12.2022 - 08.2023
- Assisted in managing daily store operations and maintaining visual standards.
- Developed promotional displays to enhance product visibility and customer engagement.
- Resolved customer inquiries and concerns with professionalism and efficiency.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
Sales Associate
Sunglass Hut
Chula Vista, CA
06.2022 - 11.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
General Studies -
SOUTHWESTERN COLLEGE
High School Diploma -
EASTLAKE HIGH SCHOOL
Skills
- Problem Solving
- Teamwork and Collaboration
- Customer Service
- Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Friendly, Positive Attitude
References
Cecilia Ibarra, Sunglass Hut Regional Manager, (619) 373-2576, cecyi3@hotmail.com, 09/2023, 03/2025
Cristian Santiago , Sunglass hut Store Manager (Fashion Valley) (619) 836-4127
Laura Castro, Adriana’s Insurance Manager
(619) 861-4932
Languages
Spanish, Fluent
Timeline
Adriana’s Insurance
Sales agent car insurance
03.2024 - Current
Store Manager
Sunglass Hut
09.2023 - 03.2024
Assistant Manager
Sunglass Hut
12.2022 - 08.2023
Sales Associate
Sunglass Hut
06.2022 - 11.2022
General Studies -
SOUTHWESTERN COLLEGE
High School Diploma -
EASTLAKE HIGH SCHOOL