Yatziri Barrera
Houston
Summary
Excelled in customer service with 3+ years of experience with retail and demonstrating exceptional problem-solving and relationship-building skills. Well versed in inventory control, managing, sales, and merchandising. Recognized for gradually progressing and improving the store's sales, customer service, and inventory control.
Overview
1
1
year of professional experience
Work History
Inventory Specialist
Walgreens
07.2024 - Current
- Completed physical inventory counts each week for sales floor and pharmacy.
- Performed data entry and completed proper paperwork.
- Responsible for store and pharmacies receiving, ordering, counting, and facilitating returns.
- Maintaining the store clean and neat and keeping all shelves stocked up.
Shift Leader
Walgreens
04.2024 - 07.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Managing daily store operations, sale performance, handling cash, and having a great team work.
Customer Service Advocate
Walgreens
11.2023 - 04.2024
- Built long-term, loyal customer relations by providing top-notch service and detailed order and service information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Recommended and helped locate and obtain out-of-stock product based on customer requests.
Education
Associate of Applied Science - Radiology Technician
Houston Community College
Houston, TX06-2026
Skills
- Stock control
- Shipping coordination
- Cycle counting
- Teamwork and collaboration
- Database management
- Adaptive team player
- Problem-solving
- Cash handling and management
- Ordering and stocking
- Customer service excellence
- Strategic planning
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Inventory Specialist
Walgreens
07.2024 - Current
Shift Leader
Walgreens
04.2024 - 07.2024
Customer Service Advocate
Walgreens
11.2023 - 04.2024
Associate of Applied Science - Radiology Technician
Houston Community College
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