Yavnika Jean
Waterbury,CT
Summary
High-performing professional with integrity and leadership skills. Applies knowledge and abilities to impact the organization positively. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
TSA Officer
DHS-TSA
Windsor, CT
09.2023 - Current
- Perform screening at the airport, which includes screening passengers, conducting security checks on luggage, monitoring security measure, and ensure safe environment for all passengers.
- maintaining airport security and ensuring the safety of travelers.
- Ensured the security and confidentiality of sensitive information.
- Able to perform extra task by helping DARE for FET testing.
- Assisting with Dosimeter to monitor the amount of radiation that the officer are exposed to
Assistant Store Manager
Rite Aide Pharmacy
Fairfield, CT
01.2023 - 11.2023
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Coordinated with vendors to secure product availability at competitive prices.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Supervised cash handling processes to ensure accuracy of transactions.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Provided training to new employees on company policies and procedures.
FC Associate
Amazon
North Haven, CT
03.2020 - 01.2023
- Ensured compliance with health and safety regulations in the workplace.
- Organized backroom stock and maintained a neat and orderly work environment.
- Ensured that all products were properly labeled according to company standards.
- Mastered complete production flow to allow effective service anywhere, troubleshoot flow or machinery issues and strictly adhered to safety.
- Trained and mentored new associated on responsible and customer-focused receiving, packing and picking functions and reported to manager.
- worked in problem solve, when something goes wrong with an item i fix to ship it out to customer.
Merchandiser
ESM Ferolie
Naugatuck, CT
12.2017 - 03.2020
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Assisted customers with locating desired items within store locations.
- Provided feedback from customers regarding product selection, display, and pricing.
Shift Supervisor
CVS Pharmacy
Waterbury, CT
10.2016 - 05.2017
- Resolved customer complaints in a timely manner.
- Resolved conflicts between staff members in a timely manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Maintained accurate records of daily transactions and deposits.
- Assisted customers with product selection when needed.
- Monitored staff performance to ensure quality standards were met.
- Provided feedback to employees regarding their performance in order to improve productivity.
Protective Security Officer
G4S Secure Solutions
Fort Lauderdale, FL
04.2014 - 11.2014
- Verified credentials of contractors prior to granting them access onto the premises.
- Monitored access control systems, CCTV cameras, alarm systems and other security equipment.
- Performed daily security patrols of assigned areas to detect suspicious activity and unauthorized persons.
- Provided training sessions for new employees on proper safety protocols within the workplace.
- Denied entrance to the building to unauthorized persons.
Education
Associate of Science - Criminal Justice
Everest University Online - Tampa
Seffner, FL04-2014
Skills
- Search and seizure
- Work Coordination
- Evidence collection
- Reporting and documentation
- Communication
- Customer Service
- Behavioral Analysis
- Teamwork
Languages
Haitian Creole
Full Professional
French
Professional
Spanish
Limited
Certification
- Graduated FLETC to become a certified TSO
Accomplishments
- Received an award for De-escalating a situation at work
Affiliations
- I have done lots of training for others to perform their job.
- I have been a Leader in some of my jobs especially as an Assistant manager
Timeline
TSA Officer
DHS-TSA
09.2023 - Current
Assistant Store Manager
Rite Aide Pharmacy
01.2023 - 11.2023
FC Associate
Amazon
03.2020 - 01.2023
Merchandiser
ESM Ferolie
12.2017 - 03.2020
Shift Supervisor
CVS Pharmacy
10.2016 - 05.2017
Protective Security Officer
G4S Secure Solutions
04.2014 - 11.2014
Associate of Science - Criminal Justice
Everest University Online - Tampa
- Graduated FLETC to become a certified TSO
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