Yaxcel Perez
Miami,FL
Summary
Dynamic Team Manager with over 10 years of customer service experience at Alfa Vitamins Laboratory. Expert in staff development and training, successfully enhancing team performance and efficiency. Proven ability to influence cross-functional collaboration and implement process improvements, ensuring compliance with safety and quality standards while maintaining optimal inventory levels.
Overview
8
8
years of professional experience
Work History
Team Manager / 10+ Years Customer Service
Alfa Vitamins Laboratory
Miami, FL
01.2015 - 03.2023
- Led team in daily operations to ensure compliance with safety and quality standards.
- Developed training programs to enhance staff performance and knowledge of laboratory protocols.
- Implemented process improvements that increased efficiency in product testing and development.
- Collaborated with cross-functional teams to streamline workflow and enhance communication between departments.
- Supervised inventory management to maintain optimal stock levels for production requirements.
- Conducted regular performance evaluations and provided constructive feedback to team members.
Education
High School Diploma -
Cape Coral High School
Cape Coral, FLSkills
- Customer focus
- Employee scheduling
- Influencing skills
- Staff development
- Team leadership
- Staff training
- Customer service
- Team development
- Motivational
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Team Manager / 10+ Years Customer Service
Alfa Vitamins Laboratory
01.2015 - 03.2023
High School Diploma -
Cape Coral High School