Yayna Almonte
Fairfield Twp.,OH
Summary
Results-oriented Account Analyst with over 10 years of experience in data analysis, process improvement, and relationship management. Skilled in conducting complex research, performing operational and financial analysis, and supporting business process changes. Proficient in Excel, data visualization tools, and business intelligence software. Strong analytical, problem-solving, and project management abilities.
Overview
13
13
years of professional experience
Work History
Account Analyst- Account Specialist
Liberty Mutual Insurance
Ohio
07.2014 - Current
- Conduct risk assessments for new/renewal business requests in compliance with corporate guidelines, progressively assuming higher levels of responsibility
- Provide accurate and timely support to underwriting teams for accounts with premiums exceeding $150k
- Collaborated with various departments and account analysts from different UW segments to decipher needed data for quoting and worked together to develop a job aid
- This contributed to a 53%-time reduction in the quoting process and reduced number of errors
- Serve as iUnderwrite Champion for the Midwest where I provide feedback to iUW champions and bring announcements, updates and new features to the team
- Participate in GRS Demo calls on a bi-weekly basis
- Utilize advanced rating tools/systems for precise account pricing and analysis
- Ensure completeness and accuracy of proposal information, incorporating coverage forms, endorsements, and related elements
- Foster strong relationships with agents and brokers, offering exceptional customer service to streamline business processing
- Handle policy issuance and changes, maintaining meticulous documentation and accuracy
- Collaborate with underwriters in claims reviews, risk control surveys, and service planning to inform decision-making processes.
Technical Assistant
Liberty Mutual Insurance II
Ohio
01.2011 - 07.2014
- Processed Underwriting requests for Risk Control surveys, ensuring strict adherence to report ordering guidelines
- Conducted thorough research to gather essential information for each request, guaranteeing accuracy and completeness
- Maintained meticulous records by filing reports, letters, and miscellaneous information into various systems and repositories
- Supported the Risk Control team with document creation, form processing, and special projects, showcasing advanced analytical and organizational skills.
Education
Bachelors of Arts and - Sciences
Miami University
05.2011
Skills
- Client Relationship Management
- Policy Administration
- Data Analysis & Visualization
- Risk Assessment
- Financial Analysis
- Claims Handling Support
- Policy Review and Recommendations
- Communication and Reporting
- Collaboration with Underwriters and Brokers
- Business Process Review
- Excel & Database Software
- Problem-Solving
Languages
- English
- Spanish
Timeline
Account Analyst- Account Specialist
Liberty Mutual Insurance
07.2014 - Current
Technical Assistant
Liberty Mutual Insurance II
01.2011 - 07.2014
Bachelors of Arts and - Sciences
Miami University
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