Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Generic

Yazir Ortega

Chicago,IL

Summary

A motivated and reliable individual with experience maintaining organized efficient work environments, providing amazing customer service, and handling transactions. I am eager to learn and move forward into a new place and chapter in my life with the possibility to grow. I can't wait to bring my ability to adapt and bring a positive work ethic and attitude to a new job.

Overview

4
4
years of professional experience

Work History

Monterrey Security
Monterrey, Chicago IL
08.2022 - 09.2022
  • Handle getting people to their seats
  • Wristband/ticket checking
  • Drinks/Food handing out
  • Customer service
  • Team communication

Front of House Team Member

Chick-Fil-A
Chicago, IL
07.2023 - Current
  • Handled cash,credit,debit, and digital transactions using the POS system
  • Resolved customer food complaints and addressed general inquiries to enhance customer satisfaction
  • Handled bagging and consistently kept times on orders low so customers wouldn't be waiting long.
  • Maintained cleanliness and organized appearance of store to create a welcoming environment for customers
  • Communicated effectively with team members, leadership, and customers to ensure everything was clear without error
  • Ensured all trays and items were restocked regularly
  • Trained new hires on POS system, bagging, drink preparation, and store operations to ensure smooth onboarding
  • Participated in leadership training program to develop management skills.

Education

Real Estate
Chicago
03-2026

Concordia University
Chicago, IL
01-2025

Garcia Highschool
Chicago, IL
01-2024

Skills

  • Point-of-Sale system (POS)
  • Cash Handling
  • Customer service
  • Hygiene Standards
  • Time management
  • Multitasking
  • Organization
  • Attention to detail
  • Team collaboration
  • Drive to learn
  • Leadership Qualities
  • Stress management
  • Conflict management
  • Average Computer skills
  • Average Computer skills
  • Employee training
  • Team communication
  • Cash handling
  • Leadership development
  • Decision-making
  • Analytical
  • Dependable and responsible
  • Computer skills
  • Critical thinking
  • Basic math
  • Task prioritization
  • Multitasking Abilities
  • Communication

Personal Information

  • Date of Birth: 2005-09-18
  • Nationality: Hispanic

Accomplishments

  • A and B honor roll for sophomore year
  • Most growth in freshmen year

Timeline

Front of House Team Member

Chick-Fil-A
07.2023 - Current

Monterrey Security
08.2022 - 09.2022

Real Estate

Concordia University

Garcia Highschool
Yazir Ortega