Yaziry Castillo
Santa Ana,CA
Summary
Learning server with a proven track record at Denny's Diner, excelling in customer service and effective upselling techniques. Increased sales through strategic food promotions while ensuring a welcoming atmosphere. Skilled in food safety and adept at fostering communication with kitchen staff to deliver exceptional dining experiences.
Serving with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Denny's Diner
08.2024 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Colleges of The Seqouias
Visalia, CASkills
- Hostess support
- Table resetting
- Food sales and promotion
- Customer service
- Food safety
- Effective customer upselling
Certification
- California Food Handler, ServSafe
- RBS Certified , California Dept. of ABC
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Denny's Diner
08.2024 - Current
Colleges of The Seqouias