Diligent banquet server known for providing exceptional service in high-paced environments. Demonstrated ability to manage multiple tasks seamlessly while ensuring guest satisfaction. Proven skills in teamwork and adaptability.
Overview
16
16
years of professional experience
Work History
Banquet Server
Marriott Marquis
03.2015 - Current
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Replenished buffet items to ensure consistency and freshness in presentation.
Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Banquet Server
Manchester Grand Hyatt San Diego
10.2008 - Current
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Banquet Server
Sheraton Hotel & Resorts
03.2013 - 10.2017
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Delivered exceptional guest experiences with attentive table service during large-scale events.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Science - English-as-a-Second-Language Education
Southwestern College
Chula Vista, CA
Skills
Strong teamwork
Time management
Customer service
Food service
Adaptive problem solving
Punctual and reliable
Clear communication
Hospitality service expertise
Timeline
Banquet Server
Marriott Marquis
03.2015 - Current
Banquet Server
Sheraton Hotel & Resorts
03.2013 - 10.2017
Banquet Server
Manchester Grand Hyatt San Diego
10.2008 - Current
Associate of Science - English-as-a-Second-Language Education
Southwestern College
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