Yazmin Coultman
Fayetteville,North Carolina
Summary
Detail-oriented Medical Assistant skilled in managing electronic health records and coordinating patient appointments. Proven ability to provide compassionate support and maintain high standards of patient care while ensuring efficient workflow in a medical setting. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Medical Assistant
Alpha Medical Center
Fayetteville, North Carolina
07.2026 - Current
- Coordinated patient appointments and ensured timely follow-ups.
- Managed electronic health records and updated patient information accurately.
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms and maintained medical supplies inventory.
- Educated patients on treatment plans and medication instructions.
- Collected and processed laboratory specimens for analysis.
- Provided compassionate support to patients during their healthcare visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Medical Assistant
Cape Fear Valley Medical Center
Fayetteville, North Carolina
05.2025 - 06.2026
- Assisted healthcare providers with patient examinations and procedures.
- Managed electronic health records and updated patient information accurately.
- Prepared examination rooms and maintained medical supplies inventory.
- Educated patients on treatment plans and medication instructions.
- Collected and processed laboratory specimens for analysis.
- Provided compassionate support to patients during their healthcare visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
Customer Service Representative
Lowes Home Improvment
Clinton , NC
12.2022 - 05.2025
- Assisted customers in locating products throughout the store.
- Resolved customer complaints with empathy and effective solutions.
- Provided product information to enhance customer decision-making.
- Handled cash transactions accurately at the checkout counter.
- Trained new staff on customer service protocols and store policies.
- Collaborated with team members to improve service delivery standards.
- Maintained a clean and organized work area for optimal efficiency.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Hibbett Sporting Goods
Clinton, North Carolina
08.2022 - 12.2022
- Processed customer transactions accurately and efficiently at a sporting goods retailer.
- Assisted customers in selecting merchandise based on their needs and preferences.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and gift card payments while ensuring security protocols were followed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new cashiers on register operations and customer service standards.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Home Health Aide
innomacy home health
Clinton, NC
12.2021 - 12.2022
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean and safe living environments for clients at home.
- Documented client progress and care provided in daily logs accurately.
- Collaborated with healthcare teams to develop personalized care plans.
- Educated clients and families on health management and safety practices.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Cashier/Cook
Hardee's
Clinton, North Carolina
02.2020 - 12.2021
- Processed customer transactions using cash register and point-of-sale system.
- Prepared food items following established recipes and safety guidelines.
- Maintained cleanliness of dining area and kitchen to ensure hygiene standards.
- Assisted customers with menu selections and answered queries about products.
- Stocked supplies and ingredients to ensure efficient kitchen operations.
- Collaborated with team members to deliver timely service during peak hours.
- Resolved customer complaints with professionalism and courtesy to enhance satisfaction.
Education
RMA - Medical Assistant
Fayetteville Technical Community College
Fayetteville, NC10-2025
High School Diploma -
Clinton High School
Clinton, NC06-2021
Skills
- Patient care
- Medical documentation
- Electronic health records
- Vital signs measurement
- Team collaboration
- Customer service
- Laboratory testing
- Time management
- Medical records management
- Patient care coordination
- Vital sign monitors
- Electronic medical records
- Anatomy and physiology
- Patient assessments and care
- Sterilization techniques
- Patient bathing
- Compassionate
Certification
- registered Medical assistant
- BLS
Timeline
Medical Assistant
Alpha Medical Center
07.2026 - Current
Medical Assistant
Cape Fear Valley Medical Center
05.2025 - 06.2026
Customer Service Representative
Lowes Home Improvment
12.2022 - 05.2025
Cashier
Hibbett Sporting Goods
08.2022 - 12.2022
Home Health Aide
innomacy home health
12.2021 - 12.2022
Cashier/Cook
Hardee's
02.2020 - 12.2021
RMA - Medical Assistant
Fayetteville Technical Community College
High School Diploma -
Clinton High School