Summary
Overview
Work History
Skills
Languages
Timeline
DeliveryDriver

Yazmin Gonzalez

Pasadena,Texas

Summary

Driven and reliable professional with a proven track record in customer service and time management, honed across roles at DoorDash, It'z Pizza, and McDonald's Restaurant. Excelled in enhancing customer satisfaction through efficient delivery and event management, demonstrating exceptional teamwork, and a positive attitude. Skilled in cash handling and multitasking, consistently meeting tight deadlines to exceed customer expectations.

Overview

11
11
years of professional experience

Work History

Delivery Driver

DoorDash
07.2024 - Current
  • Deliver orders to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, and written instructions and use GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Party Host

It'z Pizza
05.2014 - 10.2014
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Planned parties according to customer specifications.
  • Led creative games and activities to engage and entertain guests during events.

Cashier

McDonald's Restaurant
10.2013 - 07.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Skills

  • Positive Attitude
  • Customer Service
  • Teamwork and Collaboration
  • Dependable and reliable
  • Work Ethic and Integrity
  • Time management skills
  • Cash Handling
  • Effective Multitasking
  • Team player attitude

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

DoorDash
07.2024 - Current

Party Host

It'z Pizza
05.2014 - 10.2014

Cashier

McDonald's Restaurant
10.2013 - 07.2014
Yazmin Gonzalez