Yazmin Nunez Lorenzo
Lafayette,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Backroom, Markdown, sales, Cashier Associate
TJX Companies
Lafayette, IN
11.2019 - Current
- 7 years of experience working in retail
- Organized racks and shelves to enhance store visual appeal and engage customers effectively.
- Managed efficient cash register operations.
- Assisted customers in locating products and accessing store system for availability at other locations.
- Prepare merchandise for sales floor by pricing or tagging.
- Provided exceptional services and pleasant shopping experiences for retail customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Stocked shelves with new merchandise when needed.
- Maintained a clean and safe work environment following company safety standards.
- Communicated with sales associates regarding stock replenishment needs.
- Provided customer service support on the sales floor.
- Kept stockroom clean and neat for maximum productivity.
- Ensured all safety regulations were followed while performing duties.
- Organized backroom according to store policies and procedures.
- Sorted merchandise into designated areas for storage or shipment.
- Ensured accurate pricing of items by verifying information against labels and tickets.
- Performed inventory counts of products in the backroom.
- Worked with sales floor associates to restock inventory.
- Performed price adjustments and merchandise transfers.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Hang clothes on racks in the backroom, ran racks out to the sales floor.
- Processed handbags, shoes, skincare and the back room.
- Open boxes from pallets and distribute to the right department's totes.
- Coordinated monthly markdown activities to optimize pricing and inventory turnover for various merchandise.
Assembly Line Worker
Staff Management SMX
Lafayette, IN
02.2017 - 01.2018
- Executed assembly instructions to complete jobs efficiently and accurately.
- Followed protocols to enhance protection and maintain a safe work environment.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Transported boxed items to designated locations to facilitate assembly operations. to support assembly operations.
- Followed protocols to enhance protection and maintain safe work environment.
- Maintained clean, organized, and safe work areas to enhance operational efficiency.
Education
High School Diploma -
Jefferson High School
Lafayette, IN 08.2009 - 06.2012
Skills
- Hard worker
- Responsible
- Respectful
- Bilingual
- Flexible
- Customer assistance
- Effective communication
- Operate store equipment
- Expert markdown knowledge
- Cash Register Operations
- Inventory Control
- Retail Store Operations
- Customer Service
- Problem-Solving
- Multi-Tasking Strength
- Time Management
- Dependable
- Detail-Oriented
- Team collaboration
- Listening Skills
- Adapt to Diverse Groups
Timeline
Backroom, Markdown, sales, Cashier Associate
TJX Companies
11.2019 - Current
Assembly Line Worker
Staff Management SMX
02.2017 - 01.2018
High School Diploma -
Jefferson High School
08.2009 - 06.2012