Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yazmin Vences

Elgin,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Goodwill
Bartlett, IL
10.2022 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Created price tags and merchandise signs for new items.
  • Stocked shelves with merchandise according to company standards.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Dental Office Receptionist

My Dental LLC
Hoffman Estates, IL
03.2022 - 11.2022
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Provided assistance with digital x-rays.
  • Took customer payments and billed insurance companies for remaining balance/ Arranged documents for insurance claims.

Dental Assistant/Reception Assistant

Hanover Park Dental Clinic
Hanover Park, IL
06.2017 - 03.2022
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Prepared dental materials and provided chair-side assistance during dental procedures.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized dental equipment.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Kept track of treatment information in patient records.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Took customer payments and billed insurance companies for remaining balance.
  • Processed referrals to specialists when required by the dentist.

Education

Certificate -

Arlington Dental Careers
Arlington Heights, IL
06-2017

High School Diploma -

Bartlett High School
Bartlett, IL
05-2014

Vocational - Esthetics

Tricoci University of Beauty Culture
Elgin, IL

Skills

  • Bilingual
  • Customer Service
  • Strong writing and verbal skills
  • Strategic Planning
  • Multitasking and prioritization
  • Organization skills
  • Positive and professional
  • Clerical Support

Timeline

Retail Sales Associate

Goodwill
10.2022 - Current

Dental Office Receptionist

My Dental LLC
03.2022 - 11.2022

Dental Assistant/Reception Assistant

Hanover Park Dental Clinic
06.2017 - 03.2022

Certificate -

Arlington Dental Careers

High School Diploma -

Bartlett High School

Vocational - Esthetics

Tricoci University of Beauty Culture

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Yazmin Vences