Yazmin Washington
Brooklyn,NY
Summary
Dedicated and versatile professional with experience across healthcare, administrative, and security settings. Proven ability to provide compassionate patient care, deliver efficient office support, and maintain a safe, secure environment. Strong communication, organizational, and problem-solving skills, with a track record of adaptability and reliability in fast-paced, high-demand roles. Committed to supporting team goals while delivering excellent service and ensuring safety and compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Nurturing Angels Home Care
Brooklyn, NY
09.2024 - 02.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Security Guard
Blackstone Consulting Inc
Brooklyn, NY
12.2023 - 03.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Security Officer
Brosnan Risk Consultants
Brooklyn, NY
03.2022 - 10.2023
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Administrative Assistant
Restoration Plaza
Brooklyn, NY
06.2020 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
High School Diploma -
Urban Dove Team Charter School
Brooklyn, NY06-2017
Skills
- Compassionate caregiving
- Computer proficiency
- Multitasking and organization
- General security
- Superior customer service
- Relationship building and management
- Administrative support
- Customer and client relations
Certification
- PCA - Personal Care Aide
- CHHA - Certified Home Health Aide
- Guard Card
Timeline
Personal Care Assistant
Nurturing Angels Home Care
09.2024 - 02.2025
Security Guard
Blackstone Consulting Inc
12.2023 - 03.2024
Security Officer
Brosnan Risk Consultants
03.2022 - 10.2023
Administrative Assistant
Restoration Plaza
06.2020 - 02.2022
High School Diploma -
Urban Dove Team Charter School