Yazmine Duran
Austin,Texas
Summary
Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent
Farmers Insurance
Austin, TX
01.2025 - Current
- Assist clients in selecting appropriate Property & Casualty and Life insurance coverage.
- Educate customers on policy options and coverage details.
- Build client relationships through service and follow-up.
- Process policy applications and policy updates.
Shift Supervisor
Starbucks
Austin, TX
01.2022 - 01.2025
- Supervised daily store operations in a high-volume environment.
- Delivered strong customer service and resolved customer concerns.
- Trained new team members on procedures and service standards.
- Managed cash handling, inventory checks, and opening/closing duties.
Education
High School Diploma - undefined
Del Valle High School
Austin, TexasSkills
- Life Insurance Policy Guidance
- Customer Relationship Management
- Communication & Problem Solving
- Team Leadership & Organization
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Organizational skills
- Calm under pressure
- Decision-making
Certification
- Licensed Insurance Agent – Property & Casualty (P&C;)
- Licensed Insurance Agent – Life Insurance
Timeline
Insurance Agent
Farmers Insurance
01.2025 - Current
Shift Supervisor
Starbucks
01.2022 - 01.2025
High School Diploma - undefined
Del Valle High School